Customer Success Engineer, Industry Solutions

HP Inc.

Hybrid

Quick summary

Work type: Hybrid
Location: Spring, TX
Salary: $116,150–$182,400 / yr
Posted: 2 days ago
Closes: Dec 27, 2026
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $188k

This role $149k

$103k most similar roles pay here $238k

This role pays less than 78% of similar roles. Most pay $151,662–$225,000 — the shaded band above. At the midpoint, this role pays about $149k versus about $188k for comparable roles.

Based on 240 similar postings.

Employer

About HP Inc.

HP Inc. is a global technology company that develops and sells personal computers, printers, and related supplies and services. Its products include laptops, desktops, workstations, and printing solutions for consumers and businesses worldwide.

HP Inc. currently has 90 open roles on FindRole.

Listed pay typically runs $130,700–$205,200 across 89 roles with salary data.

Most-posted roles

View all roles at HP Inc.

At a glance

TL;DR · Customer Success Engineer, Industry Solutions

Role Posting Log in to save

As a Customer Success Engineer in Retail and Industrial Solutions at HP, you will lead the technical relationship with large retail customers, ensuring proactive support and advocacy within HP. Your role involves managing multiple project teams to drive engineering development and implementation for complex product offerings, overseeing logistics, and coordinating closely with both customer engineers and internal stakeholders. You will develop schedules, budgets, and resource allocation plans while communicating program progress and recommending changes to resolve issues efficiently. Additionally, you will mentor less-experienced staff and integrate new technologies into projects, adhering to best practices in agile methodology, automation, and lean manufacturing. This position requires a degree in Computer Science or Engineering and 7-10 years of relevant experience, along with expertise in JIRA, Kanban principles, and project management tools.

Skills

Agile Methodology JIRA Kanban Principles Lean Manufacturing Risk Management Project Management Sprint Planning Automation Process Improvement Software Development Product Management CI/CD

What you'll do

Oversees logistics for parts and manages multiple projects simultaneously.
Develops schedules, budgets, and resource allocation plans for engineering programs.
Ensures procedural compliance and safety practices in new and existing equipment.
Communicates program progress to stakeholders and implements changes to resolve issues.
Drives innovation by integrating new technologies into manufacturing and engineering activities.

What we're looking for

At least 7 years of experience in engineering development and implementation
Proven ability to manage multiple projects simultaneously using project planning tools
Strong background in agile methodology and software development practices
Experience with JIRA for project management and tracking
Knowledge of lean manufacturing principles and process improvement techniques
Ability to communicate technical information effectively to both internal teams and customers
Demonstrated leadership in mentoring less-experienced staff members

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