Software Engineer, Customer Success, Developer Engagement

Apple Inc

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Quick summary

Work type: On-site
Location: Cupertino, CA
Salary: $150,400–$277,600 / yr
Posted: 145 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $174k

This role $214k

$117k $295k

below market most similar roles pay here above market

This role pays more than 76% of similar roles. Most pay $134,275–$214,000 — the blue band above. At the midpoint, this role pays about $214k versus about $174k for comparable roles.

Based on 240 similar postings.

Employer

About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 3497 open roles on FindRole.

Listed pay typically runs $174,149–$277,600 across 2702 roles with salary data.

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At a glance

TL;DR · Software Engineer, Customer Success, Developer Engagement

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Software Engineer (Customer Success), Developer Engagement joins the Developer Engagement team to create user experiences and services for engineers. You will support a large-scale functional build and test system by designing and building automation, tooling, and integrations to improve efficiency. Day-to-day responsibilities include triaging issues across CI and distributed systems, driving adoption engineering efforts, and creating self-service resources like technical documentation. You will use modern scripting or compiled languages including Python, Swift, and C/C++ to develop automation in high-scale operating environments. The role requires designing web service APIs and incorporating AI/ML or LLM-based workflows into developer-facing tools. You will solve technical problems related to software engineering workflows for macOS, iOS, watchOS, tvOS, and Xcode by ensuring a seamless feedback loop between users and engineering teams.

What does a Software Engineer earn in California?

Median $214500 from 1193 postings across 76 companies.

See salary data

Skills

Python Swift C++ Web Service APIs AI ML LLM macOS iOS UNIX Software Testing Distributed Systems Observability Automation

What you'll do

Triage and troubleshoot issues across CI and distributed systems to provide technical solutions.
Design and build automation and tooling to improve efficiency for internal teams and end users.
Drive adoption engineering by onboarding teams and creating enablement materials for new tools.
Instrument observability of support workflows and analyze metrics to drive process improvements.
Create and maintain self-service resources including FAQs, how-to guides, and technical documentation.
Craft concise communications regarding maintenance, incidents, and new feature releases.
Maintain high-quality product feedback by ensuring bug reports and user insights are actionable.

What we're looking for

4+ years of industry experience.
Bachelor's degree in computer science or equivalent experience.
Excellent customer collaboration and communication skills with technical and non-technical stakeholders.
Proficiency in modern scripting or compiled languages such as Python, Swift, or C/C++.
Familiarity with continuous integration, software testing, and build methodologies.
Experience designing and using web service APIs.
Experience with automation development in high-scale operating environments.
Experience incorporating AI/ML capabilities or LLM-based workflows into developer-facing tools.

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