Software Engineer, Customer Success, Developer Engagement

Apple Inc

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Cupertino, CA
Salary
$150,400–$277,600 / yr
Posted
100 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $186k
This role $214k
$135k most similar roles pay here $293k

This role pays more than 76% of similar roles. Most pay $157,687–$214,000 — the shaded band above. At the midpoint, this role pays about $214k versus about $186k for comparable roles.

Based on 240 similar postings.

Employer

About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 1984 open roles on FindRole.

Listed pay typically runs $175,000–$277,600 across 1590 roles with salary data.

Most-posted roles

View all roles at Apple Inc

At a glance

TL;DR · Software Engineer, Customer Success, Developer Engagement

Software Engineer (Customer Success), Developer Engagement joins the Developer Engagement team to build internal tools and supporting technologies critical to the software engineering workflow. This role involves triaging issues across CI and distributed systems, designing automation to improve efficiency, and driving adoption efforts by creating enablement materials and documentation for internal developers. The engineer will also instrument observability of support workflows, analyze metrics, and manage product feedback loops. Key technical requirements include proficiency in Python, Swift, or C/C++, experience with web service APIs, and familiarity with continuous integration and software testing methodologies. Candidates should possess skills in automation development within high-scale environments and the ability to incorporate AI/ML capabilities into developer-facing tools. The role focuses on solving problems related to large-scale functional build and test systems for platforms like macOS, iOS, watchOS, tvOS, and Xcode.

What does a Software Engineer earn in California?

Median $214000 from 775 postings across 63 companies.

See salary data

What you'll do

  • Triage and troubleshoot issues across CI and distributed systems while providing technical solutions.
  • Design and build automation and tooling to improve efficiency for internal engineering teams.
  • Drive adoption efforts by onboarding teams, creating enablement materials, and reducing friction for new tools.
  • Instrument observability of support workflows and analyze metrics to drive continuous process improvement.
  • Create and maintain self-service resources including FAQs, how-to guides, and technical documentation.
  • Craft concise communications regarding maintenance, incidents, and new feature releases.
  • Ensure bug reports and user insights are actionable for engineering teams to improve product quality.

What we're looking for

  • Bachelor's degree in computer science or equivalent experience.
  • 4+ years of industry experience.
  • Proficiency in modern scripting or compiled languages such as Python, Swift, C, or C++.
  • Experience with continuous integration, software testing, and build methodologies.
  • Experience designing and using web service APIs.
  • Experience in automation development within high-scale operating environments.
  • Experience incorporating AI/ML capabilities or LLM-based workflows into developer-facing tools.
  • Excellent communication skills for collaborating with both technical and non-technical stakeholders.

More like this

Similar roles

Software Engineer

Applied Materials

Santa Clara, CA 107 days ago $179,500$246,500
C++ Python C# Java Rust Machine Learning PyTorch Signal Processing Computer Vision Robotics GPU Programming FPGA Web Service Architecture Numerical Methods
7+ yrs exp

Software Engineer

Applied Materials

Santa Clara, CA 108 days ago $152,000$209,000
C++ Python C# Java Rust Machine Learning PyTorch Web Service Architecture Signal Processing Computer Vision Robotics User Interface Design Mathematical Modelling Numerical Methods GPU Programming FPGA
7+ yrs exp

Software Engineer

SpaceX

McGregor, TX 105 days ago
LabVIEW C++ Python National Instruments cDAQ cRIO PXI Data Acquisition Distributed Systems Network Communication Unit Testing Performance Optimization Debugging
1+ yrs exp

Software Engineer

Coinbase

Charlotte, NC 77 days ago $152,405$179,300
Golang React AWS Kubernetes Docker Python Java Angular Vue Distributed Systems Event-Driven Architecture Caching API Integration Observability
2+ yrs exp

Software Engineer

Booz Allen Hamilton

Rome, NY 77 days ago $69,300$158,000
Python Golang Java C C++ Spring React.js Node.js Angular.js SQL Oracle Cloud Platforms Agile Microsoft Office