below marketmost similar roles pay hereabove market
This role pays less than
83%
of similar roles. Most pay
$150,908–$213,406
— the blue band above.
At the midpoint, this role pays about
$143k
versus about
$182k
for comparable roles.
Based on 240 similar postings.
Employer
About PWC
PwC (PricewaterhouseCoopers) is one of the "Big Four" accounting and professional services firms, providing audit, tax, and advisory services to companies, governments, and institutions worldwide. Industry: Professional Services & Accounting
PWC currently has
104 open roles
on FindRole.
Listed pay typically runs
$99,000–$232,000
across 101 roles with salary data.
The CTIO - Platform Support Operations Manager - Manager oversees infrastructure support operations within the DevSecOps practice, guiding the delivery of secure software and application services across client-facing environments. This manager leads teams, coaches members, and manages client accounts by reviewing complex issues and planning work across multiple priorities. Daily responsibilities include coordinating incident response, overseeing deployment and configuration activities, and driving root cause analysis for platform reliability. The role requires proficiency with tools such as Azure DevOps Server, GitHub, GitLab, Jenkins, Terraform, Ansible, and AWS CloudFormation, alongside observability and security platforms like Dynatrace, Splunk, Wiz, Prisma, Qualys, CrowdStrike, and Palo Alto Networks. The position solves technical problems regarding infrastructure health, vulnerability assessment, and security control validation to ensure scalable service performance and operational consistency.
Lead platform support operations across cloud and on-premise environments, coordinating incident response and service requests.
Manage support teams by coaching members, reviewing performance, and developing skills for complex DevSecOps workstreams.
Oversee deployment, release, and configuration activities using tools like Azure DevOps, GitHub, Jenkins, and Terraform.
Drive incident remediation, troubleshooting, and root cause analysis for platform reliability and security events.
Monitor infrastructure health and application performance using observability and security tools like Dynatrace and Splunk.
Coordinate vulnerability assessments, security control validation, and remediation tracking across all environments.
Identify automation and process improvement opportunities to reduce manual effort and strengthen operational consistency.
Communicate status, risks, and dependencies to technology leaders and client stakeholders across multiple workstreams.
What we're looking for
At least a Bachelor's degree.
At least 5 years of experience.
Preference for a degree in Analytics, Data Science, AI, Business, Computer Science, Economics, Engineering, or Mathematics. (preferred)
Experience leading platform support operations across cloud and on-premise environments.
Experience managing support teams through coaching, performance reviews, and skill development.
Experience overseeing deployment and configuration using tools like Azure DevOps, GitHub, Jenkins, Terraform, Ansible, and AWS CloudFormation.
Experience monitoring infrastructure and security using tools like Dynatrace, Splunk, Wiz, Prisma, Qualys, CrowdStrike, and Palo Alto Networks. (preferred)
Experience managing project planning, budgets, timelines, and performance metrics. (preferred)
AI
SQL
Salesforce Service Cloud
Airtable
Zendesk
API
System Architecture
Data Models
Human-in-the-loop
Workforce Management
Case Management
Platform Management
Automation
KPIs
Microservices
APIs
Cloud Infrastructure
Data Pipelines
Web Technologies
AI
Machine Learning
Deep Learning
E-commerce Platforms
Catalog/Inventory Services
Product Roadmap
Project Management
Business Analysis
Process Improvement
Distributed Systems
System Architecture
API
Backend Services
Platform Infrastructure
Scalability
Reliability
Technical Design
Project Planning
Data Flows