Service Insights Analyst

HP Inc.

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Vancouver, WA
Salary
$105,050–$152,350 / yr
Posted
3 days ago
Freshness
Confirmed live yesterday
Closes
Mar 13, 2027

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $147k
This role $129k
$96k most similar roles pay here $186k

This role pays less than 64% of similar roles. Most pay $117,000–$177,387 — the shaded band above. At the midpoint, this role pays about $129k versus about $147k for comparable roles.

Based on 240 similar postings.

Employer

About HP Inc.

HP Inc. is a global technology company that develops and sells personal computers, printers, and related supplies and services. Its products include laptops, desktops, workstations, and printing solutions for consumers and businesses worldwide.

HP Inc. currently has 101 open roles on FindRole.

Listed pay typically runs $130,700–$205,200 across 87 roles with salary data.

Most-posted roles

View all roles at HP Inc.

At a glance

TL;DR · Service Insights Analyst

The CSS Service Insights Analyst joins the Services organization to deliver advanced analytical insights that drive business growth and improve customer engagement. This role involves analyzing large, complex datasets to identify customer behaviors, performance trends, and monetization opportunities while developing measurement frameworks and data product specifications in collaboration with cross-functional teams. The analyst will build executive-ready dashboards, create compelling data stories, and design experiments for email and in-app campaigns. Key technical requirements include advanced SQL proficiency, Python for automated workflows, and experience with tools like Power BI, Looker, ThoughtSpot, Google Analytics, Databricks SQL, and Amazon Redshift. The role also requires applying statistical methods, machine learning techniques, and AI-assisted analytical capabilities to solve complex problems regarding customer retention and product strategy within the digital products space.

What you'll do

  • Analyze large, complex datasets using SQL, Python, and statistical methods to identify customer behaviors and performance trends.
  • Design experiments and measurement frameworks to support growth initiatives and improve business decision-making.
  • Identify opportunities to increase subscriptions, retention, and product purchases through data-driven insights.
  • Define analytical requirements and data product specifications in collaboration with data engineering teams.
  • Synthesize data from multiple sources to develop hypotheses and provide actionable recommendations for business strategy.
  • Create executive-ready dashboards and presentations that communicate complex findings to stakeholders at all levels.
  • Apply machine learning and AI-assisted techniques to uncover patterns and improve analytical efficiency.

What we're looking for

  • Bachelor's degree in Mathematics, Analytics, Data Science, Marketing, Engineering, or Economics.
  • Graduate degree (preferred).
  • 7+ years of analytic work experience focusing on email and in-app campaigns for digital products.
  • 3+ years of experience working collaboratively with product teams.
  • Advanced SQL proficiency and Python skills for analytical workflows and automation.
  • Expertise in BI tools like Power BI, Looker, ThoughtSpot, or Google Analytics.
  • Experience with enterprise data platforms such as Databricks SQL and Amazon Redshift.
  • Proficiency in statistical methods, machine learning techniques, and AI-assisted analytical capabilities.

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