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About Apple Inc
Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software
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Listed pay typically runs
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Critical Facilities Operations Manager, Data Center Operations joins the Infrastructure Services team within the Information Systems and Technology organization. This role involves managing and mentoring a local facilities workforce while fostering a culture of continuous improvement in a high-demand critical data center environment. The manager will oversee construction, capital, operational, and enhancement projects, ensuring timelines are met while coordinating with cross-functional teams like Engineering, Procurement, and Finance. Key responsibilities include managing vendor relations, overseeing procurement meetings to manage budgets, and translating organizational initiatives into actionable site performance metrics such as Facilities Condition Index, NFPA 70B and 70E standards, CMMS planning, and MTTR. The role focuses on ensuring 24/7 site integrity and system reliability for large-scale infrastructure. Required skills include experience in budget management, contract administration, disaster recovery, and managing complex mission-critical facilities infrastructure.
Manage and mentor the local facilities workforce while building collaborative relationships across various departments.
Oversee construction, capital, operational, and enhancement projects to ensure timelines are met and prioritized correctly.
Review and improve current processes and policies to maintain operational excellence and personnel safety.
Manage vendor and contractor relations, including conducting business reviews and ensuring contract compliance.
Drive operational and capital expense meetings to manage financial obligations, procurement, and budgets.
Translate organizational SLAs and SLOs into actionable performance metrics for site engineers and supervisors.
Ensure 24/7 site integrity by enforcing maintenance practices, safety standards, and disaster recovery protocols.
Coordinate emergency responses, corrective repairs, and root cause analysis for critical infrastructure incidents.
What we're looking for
Bachelor's degree or equivalent work experience in a data center or similar mission-critical environment.
10+ years of related experience in data center and systems management with a background in safety, compliance, infrastructure monitoring, and disaster recovery.
Experience managing hyper-scale data centers or other mission-critical environments at a strategic level.
Experience managing operational and capital budgets alongside vendor management, procurement, or contract administration.
Demonstrated experience managing end-to-end critical infrastructure projects from scoping through execution and commissioning.
Ability to ensure 24/7 site integrity by enforcing maintenance, safety practices, and disaster recovery protocols for a 24x7 support model.
Working knowledge of NFPA 70B and NFPA 70E requirements applied to data center infrastructure and safety programs.
15+ years of related critical facility management experience (preferred).
EPMS
BMS
FLS
CMMS
Incident Management
Data Center Operations
Critical Infrastructure Monitoring
Electrical Power Monitoring Systems
Building Management Systems
Fire/Life Safety
NFPA 70E
NFPA 70B
OSHA
Standard Operating Procedures
Emergency Operating Procedures
One-line Diagrams
EPMS
BMS
FLS
CMMS
Incident Management
Data Center Operations
Electrical Power Monitoring Systems
Building Management Systems
Fire/Life Safety
Emergency Operating Procedures
Standard Operating Procedures
NFPA 70E
NFPA 70B
OSHA
One-line Diagrams
EPMS
BMS
FLS
CMMS
Incident Management
Data Center Operations
Electrical Power Monitoring Systems
Building Management Systems
Fire/Life Safety
NFPA 70E
NFPA 70B
OSHA
Standard Operating Procedures
Emergency Operating Procedures
One-line Diagrams
EPMS
BMS
FLS
CMMS
Incident Management
Data Center Operations
Electrical Power Monitoring Systems
Building Management Systems
Fire/Life Safety
NFPA 70E
NFPA 70B
OSHA
Standard Operating Procedures
Emergency Operating Procedures
One-line Diagrams
EPMS
BMS
FLS
CMMS
Incident Management
Data Center Operations
Electrical Power Monitoring Systems
Building Management Systems
Fire/Life Safety
NFPA 70E
NFPA 70B
OSHA
Standard Operating Procedures
Emergency Operating Procedures
One-line Diagrams
Data Center Infrastructure
Power Systems
Cooling Systems
Backup Power Solutions
CMMS
Root Cause Analysis
Vendor Management
CAPEX
OPEX
Electrical Engineering
Mechanical Engineering
Fire/Life Safety
Automation
Risk Assessment
Incident Response