Computer Support Engineer

Booz Allen Hamilton

Confirmed live today High trust

Quick summary

Work type
On-site
Location
Nellis AFB, NV
Salary
$69,400–$158,000 / yr
Employment
Full-time
Posted
73 days ago
Freshness
Confirmed live today
Closes
Nov 17, 2026

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $140k
This role $114k
$58k $177k
below market most similar roles pay here above market

This role pays less than 73% of similar roles. Most pay $113,700–$165,794 — the blue band above. At the midpoint, this role pays about $114k versus about $140k for comparable roles.

Based on 240 similar postings.

Employer

About Booz Allen Hamilton

Booz Allen Hamilton is a management and technology consulting firm that provides analytics, digital, engineering, and cybersecurity solutions primarily to U.S. government agencies and commercial clients. Industry: Management & Technology Consulting

Booz Allen Hamilton currently has 1744 open roles on FindRole.

Listed pay typically runs $86,800–$198,000 across 900 roles with salary data.

Most-posted roles

View all roles at Booz Allen Hamilton

At a glance

TL;DR · Computer Support Engineer

The Computer Support Engineer provides second-tier support and account administration for client or server applications and hardware within a Department of Defense environment. This role involves identifying diagnostic issues to determine hardware or software root causes, developing innovative solutions to complex problems, and recommending system modifications to reduce user complications. The engineer maintains comprehensive troubleshooting documentation, interacts with network services and software systems engineering to restore services, and mentors team members. Required technical skills include experience with customer support, web applications, and IT service management tools. Candidates must demonstrate proficiency in Windows, Unix, or Linux operating systems. Necessary qualifications include a Security+ Certification and a TS/SCI clearance. The position focuses on maintaining critical systems and resolving core technical problems for a government client.

What you'll do

  • Diagnose hardware and software issues to identify root causes for operational computer systems.
  • Provide second-tier technical support and account administration for client and server applications.
  • Troubleshoot user problems to resolve operating difficulties and recommend system modifications.
  • Maintain and review comprehensive documentation for all troubleshooting procedures.
  • Interact with network services and software engineering teams to restore services or correct core problems.
  • Mentor and supervise team members while working independently to solve complex technical problems.
  • Utilize IT service management (ITSM) tools to manage and track support requests.

What we're looking for

  • Experience with customer and end-user support.
  • Ability to administer application and systems accounts.
  • Ability to troubleshoot and support web applications, software, and issues.
  • Ability to utilize IT service management (ITSM) tools.
  • Ability to use Windows, Unix, or Linux.
  • HS diploma or GED.
  • Bachelor's degree.

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