Technical Support Engineer
Palo Alto Networks
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How this pay compares to similar roles
This role pays less than 73% of similar roles. Most pay $113,700–$165,794 — the blue band above. At the midpoint, this role pays about $114k versus about $140k for comparable roles.
Based on 240 similar postings.
Employer
Booz Allen Hamilton is a management and technology consulting firm that provides analytics, digital, engineering, and cybersecurity solutions primarily to U.S. government agencies and commercial clients. Industry: Management & Technology Consulting
Booz Allen Hamilton currently has 1744 open roles on FindRole.
Listed pay typically runs $86,800–$198,000 across 900 roles with salary data.
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View all roles at Booz Allen HamiltonAt a glance
The Computer Support Engineer provides second-tier support and account administration for client or server applications and hardware within a Department of Defense environment. This role involves identifying diagnostic issues to determine hardware or software root causes, developing innovative solutions to complex problems, and recommending system modifications to reduce user complications. The engineer maintains comprehensive troubleshooting documentation, interacts with network services and software systems engineering to restore services, and mentors team members. Required technical skills include experience with customer support, web applications, and IT service management tools. Candidates must demonstrate proficiency in Windows, Unix, or Linux operating systems. Necessary qualifications include a Security+ Certification and a TS/SCI clearance. The position focuses on maintaining critical systems and resolving core technical problems for a government client.
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