Service Delivery Manager
JLL (Jones Lang LaSalle)
Quick summary
Market check
How this pay compares to similar roles
This role pays more than 66% of similar roles. Most pay $142,400–$208,729 — the shaded band above. At the midpoint, this role pays about $186k versus about $176k for comparable roles.
Based on 240 similar postings.
Employer
Northern Trust is a leading provider of wealth management, asset servicing, asset management, and banking services to corporations, institutions, and high-net-worth individuals. Industry: Financial Services & Asset Management
Northern Trust currently has 48 open roles on FindRole.
Listed pay typically runs $114,500–$194,700 across 43 roles with salary data.
Most-posted roles
At a glance
The Cloud Service Delivery Manager oversees the delivery, reliability, and operational excellence of enterprise cloud services across public, private, and hybrid environments. This role serves as a primary liaison between Cloud Operations, Engineering, Architecture, Security, and business stakeholders to ensure platforms meet service level objectives and compliance requirements. Key responsibilities include managing incident, problem, and change management processes, performing capacity planning, and driving financial optimization through FinOps principles. The candidate will lead cross-functional teams, manage vendor relationships, and foster a culture of automation and Site Reliability Engineering. Required expertise includes ITIL principles, infrastructure networking, and security in highly regulated environments. Technical proficiency is required in Microsoft Azure, AWS, or Google Cloud Platform, with familiarity in tools like Terraform, Datadog, Splunk, Dynatrace, AppDynamics, and Azure Monitor to manage complex cloud infrastructure and service performance.
Skills
What you'll do
What we're looking for
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