Cloud Operations Analyst

Caterpillar

Confirmed live yesterday High trust
Closes in 3 days

Quick summary

Work type
On-site
Location
Chicago, ILPeoria, ILIrving, TX
Salary
$97,530–$146,290 / yr
Posted
9 days ago
Freshness
Confirmed live yesterday
Closes
Sep 14, 2026 (soon)

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $158k
This role $122k
$85k most similar roles pay here $210k

This role pays less than 77% of similar roles. Most pay $126,750–$190,000 — the shaded band above. At the midpoint, this role pays about $122k versus about $158k for comparable roles.

Based on 240 similar postings.

Employer

About Caterpillar

Caterpillar Inc. is the world''s largest manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. Industry: Heavy Equipment & Manufacturing

Caterpillar currently has 62 open roles on FindRole.

Listed pay typically runs $131,789–$192,710 across 61 roles with salary data.

Most-posted roles

View all roles at Caterpillar

At a glance

TL;DR · Cloud Operations Analyst

As a Cloud Operations Analyst, you will provide platform stability and production support for cloud-based services within the Cat Digital team. You will manage the full lifecycle of incident tickets, from triage to resolution, while coordinating technical fixes across engineering and product teams. Your daily responsibilities include developing runbooks, performing root cause analysis, and ensuring operational readiness through monitoring and alerting. The role requires expertise in Azure services, Helios cloud APIs, and tools such as Application Insights, Log Analytics/KQL, Apigee, Kibana, and AppDynamics. You will utilize ServiceNow for incident management and may use Python or PowerShell for automation. Technical requirements include experience with REST integrations, identity platforms like Entra ID, and CI/CD pipelines. This role solves the challenge of maintaining reliable, customer-facing production services within a complex, multi-team environment.

What you'll do

  • Manage incident tickets through the full lifecycle from initial triage to resolution and closure.
  • Coordinate with engineering and product teams to diagnose issues and implement technical fixes.
  • Lead root cause analysis (RCA) and track follow-up actions to improve system reliability.
  • Monitor Azure services and Helios cloud APIs to ensure platform stability and security.
  • Develop and maintain actionable runbooks for operational support and knowledge transfer.
  • Drive continuous improvement of cloud platforms, tools, and documentation.
  • Serve as the primary technical liaison between internal teams and external product partners.

What we're looking for

  • Experience supporting production-grade, customer-facing platforms in complex, multi-team environments including on-call and incident response.
  • Proficiency in managing incidents end-to-end using ServiceNow within enterprise ITSM frameworks.
  • Hands-on experience with Azure monitoring tools such as Application Insights, Log Analytics/KQL, and Azure Monitor.
  • Experience with observability platforms including Apigee, Kibana, AppDynamics, and ThousandEyes.
  • Proficiency in scripting with Python and/or PowerShell to build automation and runbooks-as-code.
  • Experience with API testing tools like Bruno, Postman, or curl and REST integrations.
  • Familiarity with identity platforms such as Entra ID, Azure B2C, IAM/IdentityIQ, PingFederate, and MFA.
  • Ability to trace issues to source code and CI/CD pipelines across distributed services.

More like this

Similar roles

Cloud Operations Analyst

Caterpillar

Chicago, IL +2 9 days ago $97,530$146,290
Azure Python PowerShell KQL ServiceNow REST Postman curl CI/CD Apigee Kibana AppDynamics ThousandEyes Entra ID Azure B2C PingFederate IdentityIQ GitHub Copilot

Cloud Operations Engineer

Booz Allen Hamilton

San Antonio, TX 23 days ago $99,000$225,000
Kubernetes GitLab CI Ansible CloudFormation Terraform Terragrunt Python AWS Azure GCP Docker CI/CD Jenkins AWS CodeDeploy Bash PowerShell Linux Windows Server Zero Trust Generative AI
3+ yrs exp

Cloud Operations Engineer

Booz Allen Hamilton

Dayton, OH 23 days ago $99,000$225,000
AWS Azure Cloud Kubernetes Docker Terraform Terragrunt CloudFormation Ansible Python Bash PowerShell GitLab Jenkins CI/CD Linux Windows Server Zero Trust Generative AI
3+ yrs exp

Cloud Ops Engineer

Booz Allen Hamilton

Albuquerque, NM +2 23 days ago $112,900$257,000
AWS Microsoft Azure Linux Windows Infrastructure as Code DevSecOps Configuration Management RMF ATO cloud-monitoring System Administration Vulnerability Remediation Security+ DoD 8570 IAT Level III
8+ yrs exp

Cloud Engineer

Booz Allen Hamilton

Arlington, VA 6 days ago $69,400$158,000
AWS Kubernetes Docker Helm cloud formation CI/CD DevSecOps GitHub GitLab GCP Azure Linux Cloud Networking
2+ yrs exp

Site Reliability Engineering Lead

US Bank

Atlanta, GA +2 3 days ago $111,605$131,300
SRE DevOps AWS Azure Kubernetes Docker Terraform Ansible Python PowerShell Shell Scripting CI/CD GitHub Actions Azure DevOps Jenkins GitLab Datadog Splunk Dynatrace Grafana Prometheus CloudWatch Azure Monitor OpenTelemetry ServiceNow Jira REST APIs SQL
6+ yrs exp