This role pays less than
97%
of similar roles. Most pay
$151,475–$221,500
— the shaded band above.
At the midpoint, this role pays about
$110k
versus about
$186k
for comparable roles.
Based on 240 similar postings.
Employer
About Cognizant
Cognizant is a multinational IT services and consulting company offering digital transformation, technology, and business process services. It serves clients across financial services, healthcare, manufacturing, and other industries worldwide.
Cognizant currently has
8 open roles
on FindRole.
Listed pay typically runs
$160,000–$180,000
across 7 roles with salary data.
As a Client relationship Manager – IT Infrastructure Managed Services, you will serve as the primary owner for the end-to-end governance, performance, and continuous improvement of specific IT infrastructure managed services. You will be responsible for aligning service offerings with business growth, driving modernization initiatives, and ensuring adherence to SLAs and contractual obligations across various infrastructure towers. Your daily work involves managing major incidents, problem management, capacity planning, and leading quarterly business reviews with stakeholders. To succeed, you must possess expertise in ITIL frameworks, ServiceNow and ITSM platforms, monitoring tools, and AIOps automation. You will focus on solving complex operational challenges by implementing self-healing technologies and predictive operations while ensuring compliance with ISO and security standards. This role centers on the technical management of cloud and hybrid infrastructure environments to ensure service reliability.
ServiceNow
ITIL
Unified Communications
Video Teleconferencing
Microsoft Teams
Zoom
Cisco
Incident Management
Request Fulfillment
Knowledge Management
SLA Tracking
AV Systems
Network Fundamentals
ITSM