Senior Business Applications Analyst, Legal Operations

USAA

Confirmed live yesterday High trust
Closes tomorrow Hybrid

Quick summary

Work type
Hybrid
Location
Charlotte, NCSan Antonio, TX
Salary
$93,770–$179,240 / yr
Posted
3 days ago
Freshness
Confirmed live yesterday
Closes
Sep 18, 2026 (soon)

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $145k
This role $137k
$84k most similar roles pay here $189k

This role pays more than 50% of similar roles. Most pay $119,050–$170,000 — the shaded band above. At the midpoint, this role pays about $137k versus about $145k for comparable roles.

Based on 240 similar postings.

Employer

About USAA

USAA (United Services Automobile Association) is a San Antonio-based Fortune 500 financial services company founded in 1922, dedicated to providing insurance, banking, and investment solutions exclusively to U.S. military members, veterans, and their families.

USAA currently has 14 open roles on FindRole.

Listed pay typically runs $143,320–$273,930 across 14 roles with salary data.

Most-posted roles

View all roles at USAA

At a glance

TL;DR · Senior Business Applications Analyst, Legal Operations

The Business Applications Analyst Senior (Legal Operations) provides complex analytical, business, and technical support for strategic functions, processes, and IT platforms. Working within the legal operations domain, this individual advises stakeholders on platform directions, identifies research-based solutions, and manages the documentation of business requirements for data systems. The role involves designing standards for application administration, overseeing quality assurance methodologies, and ensuring all activities comply with risk and control policies. Key technical competencies include advanced proficiency in Microsoft Office tools, experience in low-code or no-code environments, and hands-on skills in SQL or other programming languages. Preferred technologies include Liquid, NetDocs, Onit, Python, GraphQL, and Reqex. The position requires a deep understanding of the software development life cycle and the ability to translate complex business issues into functional technical requirements while providing guidance and coaching to team members.

What you'll do

  • Provide analytical support and recommendations to stakeholders regarding business and IT platform directions.
  • Identify, research, and analyze technology solutions to meet current and future business needs.
  • Document business requirements for data systems and oversee the testing and implementation of new features.
  • Propose and implement changes to business processes to improve alignment with organizational goals.
  • Establish and manage standards for system documentation and quality assurance methodologies.
  • Identify, monitor, and control risks associated with business activities in accordance with compliance policies.
  • Provide work direction, coaching, and performance feedback to team members.

What we're looking for

  • Bachelor's degree or 4 years of relevant education and/or experience.
  • 6 years of work experience in analyzing IT business processes, software application design, and IT documentation.
  • Demonstrated understanding of application/IT platform administration and the software development life cycle including testing execution.
  • Experience developing and maintaining documentation for workflow, business requirements, and technical functionality of IT applications.
  • Advanced knowledge of Microsoft Office tools.
  • Knowledge of risk and controls with experience identifying gaps and documenting controls.
  • Strong hands-on experience in SQL or another programming language.
  • Experience in Liquid, NetDocs, Onit, Python, GraphQL, Reqex, or low-code platforms (preferred); US military experience (preferred).

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