BMC Remedy/Helix Developer

General Dynamics

Confirmed live today Trusted
Remote

Quick summary

Work type
Remote
Location
El Segundo, CA
Salary
$128,039–$173,229 / yr
Posted
71 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $204k
This role $151k
$114k $260k
below market most similar roles pay here above market

This role pays less than 80% of similar roles. Most pay $162,750–$246,150 — the blue band above. At the midpoint, this role pays about $151k versus about $204k for comparable roles.

Based on 240 similar postings.

Employer

About General Dynamics

General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.

General Dynamics currently has 1377 open roles on FindRole.

Listed pay typically runs $124,093–$150,385 across 1184 roles with salary data.

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View all roles at General Dynamics

At a glance

TL;DR · BMC Remedy/Helix Developer

The BMC Remedy/Helix Developer joins the NESD Helix engineering team to support mission-critical government projects. This role involves providing technical guidance on application and integration capabilities while gathering requirements and creating design documentation, implementation guides, and test scripts. You will develop workflows, forms, and integrations using Developer Studio and Innovation Studio, specifically building RestAPI, WebService, and LDAP integrations between Helix and external systems. Key responsibilities include developing Digital Workplace Service Offerings, managing sprint loads, and maintaining system integrity through configuration control. Required technical skills include BMC Remedy version 23.x+, SAAS solutions, AWS Cloud environments, and ITIL methodologies. You will utilize tools like Pentaho Spoon, JIRA, Microsoft Excel, and Visio to manage data, troubleshoot issues via logging, and support various Helix applications like Incident and Change Management.

What you'll do

  • Develop workflows, forms, and fields using BMC Developer Studio and Innovation Studio.
  • Build RestAPI, WebService, and LDAP integrations between Helix and external systems.
  • Gather requirements and create design documentation, implementation guides, and test scripts.
  • Develop Digital Workplace Service Offerings and manage data import files for Foundation and Transactional data.
  • Maintain system integrity through configuration control practices and change management processes.
  • Manage sprint loads, forecast work products, and provide product demonstrations of completed sprint items.
  • Identify gaps between out-of-the-box workflows and custom requirements to minimize system customization.
  • Resolve incidents and create Jira stories to accommodate customer changes within service level agreements.

What we're looking for

  • Must be a US Citizen.
  • Must be able to obtain and maintain an Interim Secret security clearance.
  • Must obtain CompTIA Security+ CE certification within 3 months of start date.
  • Must have a BS degree or additional years of experience in lieu of a degree.
  • Must have 5+ years of software development experience.
  • Must have BMC Accredited Administrator or commensurate Remedy/Helix Developer Studio experience.
  • Must have experience with BMC Remedy version 23.x or higher and Helix/Remedy application process flows.
  • Must have expert familiarity with one or more 23.x+ Helix applications including Incident, Knowledge, Change, or Task Management.

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