BMC Remedy/Helix Developer

What you'll do

• Develop workflows, forms, and fields using BMC Developer Studio and Innovation Studio.
• Build RestAPI, WebService, and LDAP integrations between Helix and external systems.
• Gather requirements and create design documentation, implementation guides, and test scripts.
• Develop Digital Workplace Service Offerings and manage data import files for Foundation and Transactional Data.
• Maintain system integrity by following configuration control practices and change management processes.
• Manage sprint loads, forecast work products, and provide product demonstrations of completed sprint items.
• Identify gaps between out-of-the-box workflows and custom requirements to minimize system customization.
• Resolve incidents and create Jira stories to accommodate customer changes within service level agreements.

What we're looking for

• US Citizenship is required.
• Must be able to obtain an Interim Secret security clearance.
• CompTIA Security+ CE certification may be obtained within 3 months of start date.
• 5+ years of software development experience is required.
• BS degree is required, though additional years of experience may be considered in lieu of a degree.
• Must have BMC Accredited Administrator status or commensurate Remedy/Helix Developer Studio experience.
• Experience with BMC Remedy version 23.x or higher and Helix/Remedy application process flows is required.
• Expert familiarity in one or more 23.x+ Helix applications is required.