This senior technology expert role within Applied Materials focuses on driving customer satisfaction and business success through managing install base and new product applications. The position involves defining and implementing processes to meet current and future customer requirements, resolving complex field issues using statistical methods like DOE, and leading the development of customized process solutions. Day-to-day responsibilities include conducting customer demos, collaborating with account teams to enhance technical reputation, and positioning new technologies through management-level presentations. Key skills required are deep expertise in semiconductor technology, leadership for moderate-scale projects, and strong problem-solving abilities. The role also entails frequent travel (20%) and engagement with both internal stakeholders and customers globally.
Skills
Python
SQL
DOE (Design of Experiments)
Docker
Kubernetes
AWS
CI/CD
PostgreSQL
Prometheus
Grafana
Git
Jenkins
What you'll do
Manage installation base and new product applications to ensure customer satisfaction and identify business risks.
Resolve complex field process issues using systematic troubleshooting methods and statistical techniques.
Define demo conditions for customer demonstrations and analyze results to enhance AMAT’s reputation.
Assist account teams in managing customer accounts to increase customer satisfaction and technical reputation.
Develop customized unit processes based on customer requirements and negotiate specifications with customers.
Lead the positioning of new technologies to customers, forming strategic partnerships as needed.
Participate in defining product strategy and provide feedback for process and hardware improvements.
What we're looking for
Extensive experience in managing customer technology requirements and integrating them into product roadmaps.
Proven ability to resolve complex field process issues using systematic troubleshooting and statistical techniques.
Demonstrated skill in conducting customer demos, defining demo conditions, and analyzing results.
Strong leadership in positioning new technologies to customers and forming strategic partnerships for joint development.
Experience in assisting account teams to enhance customer satisfaction and strengthen AMAT’s technical reputation.
Ability to participate in technology development and transfer, including customized process development and negotiation of specifications.
Expertise in defining product strategy and providing feedback on hardware improvements to meet customer needs.
Market check
Salary context
This
$163,000–$224,000
range sits above
69%
of similar postings on FindRole.
Peer median band
$123,200–$199,500
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$129,737–$204,250
Middle half of comparable postings.
Based on 239 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Applied Materials
Applied Materials is the world''s largest supplier of equipment, services, and software for the semiconductor and display industries, enabling the production of chips and advanced displays. Industry: Semiconductor Equipment
Applied Materials currently has
65 open roles
on FindRole.
Listed pay typically runs
$141,000–$193,500
across 65 roles with salary data.
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Platform Services
English
Data Analytics
Project Management
Technical Consulting
Customer Success Planning
Cloud and Desktop Applications Support
Service Level Compliance Monitoring
Problem Management Approach
Workflow Expertise
Data Exchange Knowledge
Presentation Skills