Senior Technical Account Manager

Autodesk

Quick summary

Work type
On-site
Location
Novi, MI · Montreal, QC, Canada · Vancouver, BC, Canada · Atlanta, GA · Toronto, ON, Canada
Salary
$76,000–$136,730 / yr
Posted
76 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $191k
This role $106k
$58k most similar roles pay here $241k

This role pays less than 96% of similar roles. Most pay $159,550–$223,000 — the shaded band above. At the midpoint, this role pays about $106k versus about $191k for comparable roles.

Based on 239 similar postings.

Employer

About Autodesk

Autodesk is a global leader in 3D design, engineering, and entertainment software, enabling users to imagine, design, and create a better world.

Autodesk currently has 44 open roles on FindRole.

Listed pay typically runs $139,000–$249,260 across 42 roles with salary data.

Most-posted roles

View all roles at Autodesk

At a glance

TL;DR · Senior Technical Account Manager

Apply Now Log in to save

Autodesk is seeking a Senior Technical Account Manager to join its Customer Success team, focusing on large-scale enterprise customers in the AEC sector. This role involves establishing and maintaining strong technical relationships with clients, providing expert advice based on data analytics, and ensuring successful implementation of Autodesk’s cloud and desktop applications. The ideal candidate will have at least five years of experience supporting Autodesk’s civil infrastructure design stack for large enterprises and must possess strong analytical skills and fluency in English. Preferred qualifications include experience with Autodesk Navisworks, AutoCAD, and Platform Services, as well as the ability to deliver technical presentations effectively.

Skills

Civil 3D InfraWorks Revit Forma Autodesk Construction Cloud Navisworks AutoCAD Platform Services English Data Analytics Project Management Technical Consulting Customer Success Planning Cloud and Desktop Applications Support Service Level Compliance Monitoring Problem Management Approach Workflow Expertise Data Exchange Knowledge Presentation Skills

What you'll do

  • Establish and maintain technical advisor roles for enterprise clients.
  • Prioritize and escalate critical issues to ensure service level compliance.
  • Provide data-driven technical assistance and recommendations to enterprise customers.
  • Identify opportunities for improvement through a problem management approach.
  • Ensure successful installation, licensing, and performance of Autodesk applications.
  • Deliver coaching sessions from customer success plans to enhance adoption rates.
  • Engage proactively with clients through regular support case reviews and assessments.

What we're looking for

  • Bachelor's degree or equivalent in Architectural, Civil, or Construction Engineering.
  • Minimum 5 years of experience supporting Autodesk civil infrastructure design tools for large enterprises.
  • Strong analytical skills and troubleshooting experience in enterprise environments.
  • Expert knowledge in workflows and data exchange within Autodesk products.
  • Ability to manage multiple projects simultaneously and set priorities effectively.
  • Fluency in English; additional language proficiency is beneficial.
  • Experience delivering presentations and technical information to diverse audiences.

Related searches

More Senior Technical Account Manager jobs Senior Technical Account Manager jobs in Novi All jobs at Autodesk

More like this

Similar roles

Senior Product Manager (Accounts)

Apex

Austin, TX 30 days ago
Python JavaScript AWS Kubernetes Docker CI/CD PostgreSQL Git Swagger/OpenAPI Jira Confluence Terraform Prometheus Grafana
Hybrid
Save

Senior Manager, Memory Sales

Samsung Semiconductor

San Jose, CA 4 days ago $176,000–$280,000
HBM GPU AI Datacenter Networking Semiconductor Cross-functional Executive-level Customer-engagement Market-trends Forecasting Revenue-strategy Internal-data-analysis Client-feedback Sales-experience
Hybrid
Save

Technical Account Manager, DRAM Business Enablement

Samsung Semiconductor

San Jose, CA 4 days ago $163,000–$253,000
DRAM DDR LPDDR HBM Signal Integrity Power Integrity Timing Analysis Memory Controller Memory PHY RAS Semiconductor Manufacturing FAB Processes Advanced Package Technology Customer Support Technical Communication Problem Solving Verification Procedure Leadership Communication Skills
Hybrid
Save

Technical Account Manager, Terminal

Stripe

Remote (Chicago, IL) 93 days ago $108,400–$162,600
REST APIs webhooks iOS Android SDKs Python SQL Postman xCode Android Studio Terraform AWS Kubernetes CI/CD Docker Prometheus Grafana
Remote
Save