Work From Home Dealer Lien Perfection Sr. Coordinator

Capital One Financial

Remote Actively hiring Verified listing

Remote · Plano, TX Posted 14 days ago

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At a glance

AI generated

TL;DR

The Dealer Lien Perfection Senior Coordinator role at Capital One involves managing the title status of accounts by contacting dealers, customers, and DMVs to ensure accuracy and compliance with quality standards. This position requires strong communication skills, efficient time management, and multitasking abilities to handle multiple tasks simultaneously while maintaining professionalism. The ideal candidate will have a minimum of three years in customer service or call centers, one year in the financial industry, and experience using Google Suite or Microsoft Office. Preferred qualifications include four years of customer service experience, two years in the financial sector, and title processing expertise. This role operates remotely with specific internet requirements for a secure home office environment, focusing on providing exceptional customer experiences through meticulous document management and timely communication.

Skills

Google Suite Microsoft Office CI/CD

What you'll do

Call dealerships and customers to obtain title status updates.
Update trackers with document statuses and send necessary documents to perfect accounts.
Ensure accuracy of all documents sent to DMVs and lien holders.
Manage multiple tasks efficiently while adhering to quality assurance standards.
Run state inquiries and place necessary documents on a tracker for account perfection.

What we're looking for

At least 3 years of Customer Service or Call Center experience.
At least 1 year of experience in the Financial Industry.
Strong communication and organizational skills required.
Ability to manage multiple tasks and prioritize workflow efficiently.
Reliable private internet connection with a minimum speed of 100 Mbps download / 10 Mbps upload.
Experience using Google Suite or Microsoft Office tools.

Market check

Salary context

This listing doesn't show a salary. Similar roles on FindRole typically pay $142,320–$204,000.

Peer median band

$142,320–$204,000

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$128,675–$217,800

Middle half of comparable postings.

Based on 239 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 489 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 483 roles with salary data.

Most-posted roles

View all roles at Capital One Financial

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