VTC Technician

General Dynamics

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Albuquerque, NMLos Alamos, NM
Posted
55 days ago
Freshness
Confirmed live 2 days ago

Market check

Salary context

How this pay compares to similar roles

Similar $138k
$95k most similar roles pay here $181k

This listing doesn't post a salary. Most similar roles pay $103,112–$172,500.

Based on 240 similar postings.

Employer

About General Dynamics

General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.

General Dynamics currently has 1123 open roles on FindRole.

Listed pay typically runs $124,093–$150,385 across 984 roles with salary data.

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At a glance

TL;DR · VTC Technician

As a VTC Technician, you will join the team to evolve and maintain network infrastructure for the Department of Energy, National Nuclear Security Administration. You will manage MS Teams based Video Teleconferencing and conference room systems while ensuring equipment functionality through routine performance testing and spot checks. Your daily responsibilities include troubleshooting codec hardware, network configurations, VLANs, software settings, and inter-device connections to resolve issues within established service level agreements. You will also support the installation of new systems, perform user training, mentor junior technicians, and maintain a government asset inventory. To succeed in this role, you must possess expertise in system administration, end user support, and problem resolution. The position requires technical proficiency in video teleconferencing services to ensure seamless communication for scheduled conferences and high-level technical troubleshooting of complex infrastructure issues.

What you'll do

  • Manage MS Teams based VTC and conference room systems daily.
  • Troubleshoot codec hardware, network configurations, VLANs, and inter-device connections.
  • Perform routine performance testing to ensure equipment operates at optimal capacity.
  • Support the installation and upgrade of new or existing VTC systems.
  • Resolve technical issues and manage trouble tickets within established Service Level Agreements.
  • Provide user training and mentor junior technicians.
  • Maintain an accurate inventory of government assets.

What we're looking for

  • Must possess a Top Secret or DOE Q security clearance.
  • Must be a United States citizen.
  • Minimum of 8 years of experience in VTC, system administration, or end user support.
  • Associate's degree required (substitutions based on additional years of experience).
  • Proficiency in Video Teleconferencing (VTC) services and MS Teams based systems.
  • Experience in system administration, end user support, and troubleshooting/problem solving.
  • Strong analytical skills and ability to work independently with minimal supervision.
  • US Citizenship.

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