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About JPMorgan Chase
JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.
JPMorgan Chase currently has
1254 open roles
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As a Trust & Safety Product Manager - Payments - Vice President, you will join a dynamic team to lead the end-to-end product life cycle for innovative offerings. You will act as the voice of the customer to develop profitable products, managing discovery efforts, market research, and product backlogs to align with a strategic roadmap. Your core responsibilities include defining product vision, tracking success metrics like risk posture and reliability, and ensuring scalable, stable deployments. You will focus on human and agentic identity, building detection and risk systems to establish and protect identity across various products. Collaborating with Data Science, Data Engineering, and Software Engineering, you will translate complex risk signals into requirements. You must possess advanced knowledge of product development life cycles, design, and data analytics to solve real-world risk reduction problems.
Develop a product strategy and vision that delivers clear value to customers.
Manage discovery efforts and market research to integrate customer solutions into the product roadmap.
Own and maintain the product backlog to support the strategic roadmap and value proposition.
Build frameworks to track key success metrics including cost, functionality, risk posture, and reliability.
Define and deliver Trust and Safety capabilities for human and agentic identity protection.
Translate complex risk signals and technical constraints into clear product requirements and measurable outcomes.
Partner with engineering teams to design and build leading-edge detection and risk systems.
Implement practical, scalable solutions in real-world workflows to ensure meaningful risk reduction.
What we're looking for
5+ years of experience or equivalent expertise in product management or a relevant domain area.
Advanced knowledge of the product development life cycle, design, and data analytics.
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
Demonstrated prior experience working in a highly matrixed, complex organization (preferred).
Agile
JIRA
SQL
Machine Learning
API Design
Swagger
ISO 20022
JSON
XML
SOAP
Product Development Life Cycle
Data Analytics
Fraud Detection Systems
Rule-based Engines
INVEST Principles
ACH
RTP
Wires
Product Development Life Cycle
Data Analytics
APIs
System Integrations
Product Roadmap
Requirements Definition
Product Backlog
HIPAA
Revenue Cycle Management
Treasury
Patient Accounting
Project Charters
Statements of Work
RCM Reconciliations
Data Analytics
AI
Python
SQL
Big Data
Product Development Life Cycle
Product Roadmap
Graph Data Models
Product Backlog
Requirements Definition
Market Research
Product Strategy
Product Development Life Cycle
Data Analytics
Product Roadmap
Product Backlog
Requirements Definition
Market Research
Product Strategy
Product Vision
Discovery
Ideation
Value Management