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About General Dynamics
General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.
General Dynamics currently has
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Listed pay typically runs
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As a TOC Engineer, you will join the Technical Operations Center for the National Institute of Health Center for Information Technology program. You will provide 24x7x365 support by performing eyes on glass monitoring of network infrastructure to proactively identify and assess problems before they impact users. Your daily responsibilities include investigating alerts, analyzing device logs, performing firewall utilization monitoring, and coordinating conference bridges during events. You will also serve as a primary communicator, drafting technical reports, outage summaries, and lessons learned documents for leadership. To succeed, you must possess strong technical writing skills and experience with tools such as Splunk, Grafana, SiteScope, SCOM, SL1, xMatters, and ServiceNow. This role solves critical infrastructure challenges by ensuring high availability of IT systems through diligent monitoring, escalation management, and proactive communication across the NIH user community.