Telephone Maintenance Technician

General Dynamics

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Anchorage, AK
Salary
$81,349–$97,750 / yr
Posted
58 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $140k
This role $90k
$70k most similar roles pay here $192k

This role pays less than 88% of similar roles. Most pay $99,450–$180,000 — the shaded band above. At the midpoint, this role pays about $90k versus about $140k for comparable roles.

Based on 240 similar postings.

Employer

About General Dynamics

General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.

General Dynamics currently has 1123 open roles on FindRole.

Listed pay typically runs $124,093–$150,385 across 984 roles with salary data.

Most-posted roles

View all roles at General Dynamics

At a glance

TL;DR · Telephone Maintenance Technician

Telephone Maintenance Technician As a Telephone Maintenance Technician on the telecommunications team, you will provide unified communication services for an FAA customer. You will be responsible for analyzing, maintaining, and modifying telecommunications and video systems to meet specific operational standards. Your daily responsibilities include monitoring vendor services, conducting usage studies to recommend system changes, and managing the installation of equipment. You will also test, adjust, and troubleshoot complex hardware while maintaining detailed records and providing end-user training on various features. To succeed in this role, you must possess experience with AVAYA and ZOOM platforms, as well as expertise in IP based telephony, PBX platforms, and Digital Voice Platforms. The work involves solving technical problems related to integrated voice and video technologies to ensure reliable communication infrastructure for the agency's operations.

What you'll do

  • Analyze, maintain, and modify telecommunications and video systems to meet operational standards.
  • Monitor the operations of telecommunications and video systems and manage vendor services.
  • Conduct usage studies on telecommunication systems and recommend necessary changes.
  • Plan, coordinate, and perform all moves and installations of telecommunications equipment.
  • Test, adjust, and troubleshoot complex hardware equipment as needed.
  • Maintain records and prepare complex reports regarding the operation of telecommunications and video systems.
  • Provide end-user training on the features and functionality of telecommunications and video systems.

What we're looking for

  • 3+ years of related experience.
  • Experience with telecommunications and video systems, including AVAYA and ZOOM platforms.
  • Knowledge of IP based telephony, PBX platforms, and Digital Voice Platforms.
  • Communication and problem solving skills.
  • Ability to provide after-hours call out support.
  • Degree in an IT related field (preferred).
  • Experience with voice and video technologies (preferred).
  • Security Clearance Level: Agency specific - Public Trust.

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