Technology Support III

JPMorgan Chase

Quick summary

Work type
On-site
Location
Plano, TX
Posted
1 day ago
Nearby
99+ roles within 25 mi

Market check

Salary context

How this pay compares to similar roles

Similar $166k
$120k most similar roles pay here $206k

This listing doesn't post a salary. Most similar roles pay $134,875–$196,250.

Based on 240 similar postings.

Employer

About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 452 open roles on FindRole.

Listed pay typically runs $142,500–$205,000 across 231 roles with salary data.

Most-posted roles

View all roles at JPMorgan Chase

At a glance

TL;DR · Technology Support III

Role Posting Log in to save

As a Technology Support III in the Commercial & Investment Bank at JPMorgan Chase, you will play a critical role in maintaining and supporting a complex suite of applications used by the Securities Services division. Your daily responsibilities include resolving user and technology issues on production instances, managing Linux RDBMS-based applications on-premises and AWS, monitoring batch jobs using Control-M or AutoSys, and ensuring secure file transmissions with tools like Geneos. You will also coordinate software deployments, develop specialist knowledge in relevant systems, and collaborate closely with application development and infrastructure teams to enhance system resilience and operational efficiency. This role requires expertise in Linux, AWS, Oracle or MS-SQL databases, Python or Shell scripting, and proficiency with monitoring tools such as Splunk and Geneos.

Skills

AWS Linux RDBMS Python Shell Scripting Oracle MS-SQL Splunk AppDynamic Dynatrace Grafana Datadog Control-M AutoSys Geneos DevOps CI/CD

What you'll do

  • Resolve all user and technology issues on the Production instance.
  • Maintain Linux RDBMS applications on On-Prem and AWS platforms.
  • Monitor and troubleshoot batch jobs in Control-M or AutoSys.
  • Develop specialist knowledge in systems, sharing expertise with team members.
  • Coordinate software deployments into the Production environment.
  • Proactively improve system quality to enhance business value.
  • Manage relationships between operational users and technology department.

What we're looking for

  • Extensive experience supporting Linux and RDBMS-based applications on AWS.
  • Proficiency in Python or Shell Scripting for automation and maintenance tasks.
  • Expertise with application performance monitoring tools like Splunk, AppDynamics.
  • Knowledge of schedulers such as Control-M and monitoring tools like Geneos.
  • Experience managing software deployments into production environments independently.
  • Possession of relevant certifications including AWS and ITIL qualifications.
  • Strong collaboration skills for liaising with development and infrastructure teams.

Related searches

More Technology Support III jobs Technology Support III jobs in Plano All jobs at JPMorgan Chase

More like this

Similar roles

Technology Support Lead

JPMorgan Chase

Jersey City, NJ 14 days ago $142,500–$190,000
AI Kubernetes ServiceNow Python Shell Observability CI/CD Terraform AWS Azure PostgreSQL Git Docker Ansible Prometheus Grafana Infrastructure costing Scripting languages Debugging skills
Save

Technology Support III

JPMorgan Chase

Ciudad Autónoma de Buenos Aires, Argentina today
AWS Kubernetes Python Java Spring Boot Grafana Splunk Geneos Dynatrace ForgeRock Ping Identity Unix/Linux Docker EC2 IAM S3 Lambda CloudFormation ECS Oracle PostgreSQL Git CI/CD
Save

Applications Support Technology Lead Analyst

Citi

Remote (Tampa, Florida) 37 days ago $113,840–$170,760
SQL Oracle SQLServer MQ Kafka Python shell_scripting ITIL Grafana Splunk ITRS_Geneos CI/CD automation scripting monitoring observability troubleshooting communication_skills cloud_services databases methodologies
Remote
Save

Site Reliability Engineer III

JPMorgan Chase

Jersey City, NJ +1 5 days ago $133,000–$185,000
AWS Kubernetes Python Databricks Snowflake CI/CD Grafana Prometheus PySpark Java Spring Boot .Net AI/ML SLO SLI SLA Error Budgets Observability Terraform Dynatrace Datadog Splunk
Save