Technology Support III

JPMorgan Chase

Quick summary

Work type
On-site
Location
Ciudad Autónoma de Buenos Aires, Argentina
Posted
today

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Salary context

How this pay compares to similar roles

Similar $165k
$102k most similar roles pay here $233k

This listing doesn't post a salary. Most similar roles pay $126,800–$203,142.

Based on 240 similar postings.

Employer

About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 452 open roles on FindRole.

Listed pay typically runs $142,500–$205,000 across 231 roles with salary data.

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At a glance

TL;DR · Technology Support III

Join the Commercial & Investment Bank's Technology Support team as a senior-level professional responsible for maintaining the reliability and security of critical production applications. You will oversee end-to-end management of environments, ensuring high availability and performance while driving continuous improvement in operational processes. Your daily tasks include monitoring systems with tools like Geneos and Dynatrace, resolving complex data pipeline issues, and collaborating closely with engineering and business teams to align initiatives with organizational goals. Proficiency in AWS services, Kubernetes, and container orchestration is essential, along with experience in Python or Java for scripting and automation. This role demands expertise in Identity and Access Management (IAM) solutions such as ForgeRock and Ping Identity, and a solid understanding of cloud-native architectures for scalability and resilience.

What you'll do

  • Oversee end-to-end management of production and UAT environments for high availability.
  • Execute policies to ensure operational stability and address issues proactively.
  • Monitor production environments using observability tools like Geneos, Dynatrace, Grafana.
  • Investigate and resolve data-related incidents including quality issues and performance problems.
  • Drive incident and problem management for full stack technology systems and infrastructure.

What we're looking for

  • In-depth knowledge of monitoring and observability tools like Geneos, Dynatrace, Grafana, and Splunk.
  • Expertise in AWS services including EC2, IAM, S3, Lambda, CloudFormation, and security best practices.
  • Understanding of Identity and Access Management (IAM) systems such as ForgeRock and Ping Identity.
  • Proficiency with container orchestration tools like Kubernetes and Docker for cloud infrastructure management.
  • Experience leading large-scale production environments in a fast-paced financial organization.
  • Strong communication skills and ability to manage stakeholders effectively across various teams.
  • Fluency in English and familiarity with Unix/Linux operating systems and shell scripting.

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