Technology Consultant

Adobe

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Lehi, UTSan Jose, CA
Salary
$145,100–$210,200 / yr
Posted
43 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $171k
This role $178k
$114k most similar roles pay here $220k

This role pays more than 59% of similar roles. Most pay $133,175–$208,100 — the shaded band above. At the midpoint, this role pays about $178k versus about $171k for comparable roles.

Based on 240 similar postings.

Employer

About Adobe

Adobe Inc. is a global software company known for creative and multimedia software products including Photoshop, Illustrator, Acrobat, and its cloud-based Creative Cloud and Document Cloud suites. Industry: Creative & Digital Experience Software

Adobe currently has 218 open roles on FindRole.

Listed pay typically runs $187,100–$270,950 across 216 roles with salary data.

Most-posted roles

View all roles at Adobe

At a glance

TL;DR · Technology Consultant

As a Technology Consultant within the Adobe Managed Services team, you will serve as a Customer Success Engineer for strategic clients utilizing Adobe Experience Manager and other digital marketing products. You will act as a trusted advisor and technical operations expert, managing relationships with Fortune 500 directors while ensuring value realization and meeting service level agreements. Your daily responsibilities include identifying business requirements, troubleshooting production website issues, and overseeing technical implementations to resolve quality and security concerns. To succeed, you must possess expertise in AEM, public cloud offerings like AWS, Azure, or GCP, and CI/CD tools for cloud management. Technical proficiency is required in Linux, Apache web servers, CDN, WAF, DNS, Java-based applications, load balancing, and front-end technologies including JavaScript and CSS. You will also utilize monitoring tools such as New Relic, Icinga, and Splunk.

What you'll do

  • Act as a technical advisor for assigned customers using Adobe Experience Manager and other digital marketing products.
  • Manage long-term client relationships by serving as a trusted advisor to Fortune 500 executives.
  • Communicate consistently with clients throughout the contract lifecycle to provide status updates and manage expectations.
  • Identify customer business needs and oversee changes to technical implementations and account customizations.
  • Support production websites by identifying root causes of technical issues and implementing resolutions.
  • Lead all aspects of customer support to ensure timely closure of quality and security issues.
  • Provide project management for professional services requests and coordinate with internal engineering teams.
  • Develop new automation tools to improve operational efficiency and productivity across the platform.

What we're looking for

  • Working knowledge of Adobe Experience Manager (AEM) and other digital marketing products.
  • Proficiency in public cloud offerings including AWS, Azure, and GCP.
  • Ability to use Command/Control and CI/CD tools for cloud management.
  • Understanding of Linux, Apache web servers, CDN, WAF, DNS, and Java-based applications.
  • Front-end experience with JavaScript and CSS.
  • Experience with operational monitoring tools such as New Relic, Icinga, and Splunk.
  • Advanced degree or equivalent work experience preferred.
  • Prior account management experience with Fortune 500 clients is preferred.

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