Technical Support Engineer 1-2

Datadog

Hybrid

Quick summary

Work type
Hybrid
Location
—
Posted
25 days ago

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Salary context

How this pay compares to similar roles

Similar $157k
$105k most similar roles pay here $204k

This listing doesn't post a salary. Most similar roles pay $128,650–$184,837.

Based on 240 similar postings.

Employer

About Datadog

Datadog, Inc. is an American company that provides an observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform.

Datadog currently has 130 open roles on FindRole.

Listed pay typically runs $187,000–$240,000 across 65 roles with salary data.

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At a glance

TL;DR · Technical Support Engineer 1-2

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As a Senior Product Demo Specialist at Datadog, you will join the Customer Success team to become certified in leading product demonstrations for potential and existing customers. Your primary responsibility involves showcasing Datadog’s monitoring and analytics platform through engaging and informative demos that highlight its capabilities in observability, infrastructure monitoring, and application performance management. You will leverage tools such as video conferencing software and interactive demo platforms to deliver compelling presentations. This role requires strong communication skills, technical expertise with cloud technologies like AWS and Kubernetes, and proficiency in scripting languages such as Python or Bash for custom demo configurations. Ideal candidates should have a background in IT operations, software development, or DevOps, and be passionate about solving complex business problems through technology solutions at scale.

Skills

CI/CD Python PostgreSQL Docker Kubernetes AWS Terraform Prometheus Grafana

What you'll do

  • Become demo certified to lead product demonstrations for customers.
  • Develop expertise in the product features and functionalities.
  • Prepare detailed presentations tailored to customer needs.
  • Address customer queries during live product demos effectively.
  • Gather feedback from demos to improve product offerings.

What we're looking for

  • Become demo certified and lead product demonstrations for customers.
  • No specific education or certification requirements listed.
  • Experience in technical sales or customer-facing roles preferred.
  • Strong communication skills to effectively engage with clients.
  • Ability to understand complex technology and explain it clearly.
  • Familiarity with cloud-based monitoring tools is beneficial but not required.

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