Technical Support Engineer

Booz Allen Hamilton

Actively hiring
Fort Benning, GA Posted 23 days ago $69,400–$158,000 / year
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At a glance

AI generated

TL;DR

As a Technical Support Engineer at the client’s engineering team, you will join a versatile group of experts providing robust operational training to elite military units through advanced simulation systems. Your daily tasks include performing operational checks on local and remote air and ground simulation systems, conducting preventative maintenance, and supporting live, virtual, and constructive training environments. You’ll develop configuration management processes to ensure continuous compliance with current requirements across geographically separated systems. This role involves troubleshooting complex networked distributed systems using Microsoft Windows and Linux operating systems, creating technical documentation, and collaborating closely with DoD operational personnel in an Agile Scrum environment. Ideal candidates have experience supporting mission operations training, knowledge of firewalls, STIG implementation, and familiarity with Image Generator (IG) and Constructive Force Generator (CGF) programs like MACE and VRSG.

Skills

Microsoft Windows Linux Agile Scrum CI/CD STIGs ACAS Firewalls Python Bash Network Troubleshooting Configuration Management Virtual Environment Operations MACE VRSG

What you'll do

  • Maintain and execute a network of simulators for military training exercises.
  • Perform Tier 1-3 troubleshooting during operations for local and outstation systems.
  • Develop configuration management processes to ensure system compliance with training requirements.
  • Install, build, and manage new simulators and networks as needed.
  • Operate virtual environments to facilitate large-scale training exercises for warfighters.

What we're looking for

  • Experience with complex networked distributed systems.
  • Proficiency in Microsoft Windows and Linux operating systems.
  • Ability to troubleshoot basic network and OS issues effectively.
  • TS/SCI clearance required.
  • Bachelor’s degree or equivalent experience in Tier 1 technical support.
  • Security+ Certification.
  • Experience supporting DoD operational personnel.

Market check

Salary context

This $69,400–$158,000 range sits above 12% of similar postings on FindRole.

Peer median band

$128,000–$222,950

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$139,400–$214,500

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Booz Allen Hamilton

Booz Allen Hamilton is a management and technology consulting firm that provides analytics, digital, engineering, and cybersecurity solutions primarily to U.S. government agencies and commercial clients. Industry: Management & Technology Consulting

Booz Allen Hamilton currently has 627 open roles on FindRole.

Listed pay typically runs $86,800–$198,000 across 614 roles with salary data.

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