Technical Specialist, General Professional

IBM

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Work type
On-site
Location
—
Employment
Intern
Posted
27 days ago
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Confirmed live today

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Similar $128k
$90k $165k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $104,000–$152,000.

Based on 240 similar postings.

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About IBM

IBM is a US-based global technology company providing hybrid cloud, AI, consulting, enterprise software, and IT infrastructure products and services.

IBM currently has 265 open roles on FindRole.

Listed pay typically runs $180,812–$217,000 across 11 roles with salary data.

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TL;DR · Technical Specialist, General Professional

The Technical Specialist - General Professional (Intern, 2027) joins the team to help shape how the organization teaches and adopts artificial intelligence at scale. You will experiment with emergent AI-building practices, such as authoring SKILL.md files and designing agent skills across platforms like Copilot, Rovo, Slackbot, and Box AI. Daily responsibilities include designing and testing Recipes for the Toolbox AI Cookbook, supporting pilot programs, and delivering enablement sessions. You will analyze adoption data, draft user-facing content, and triage community questions. Required skills include a background in Computer Science, Information Systems, or HCI, along with strong written communication and basic data analysis using Excel or SQL. You must demonstrate curiosity for generative AI, prompt design, and enterprise collaboration tools like Microsoft 365, Slack, Box, and Jira.

What you'll do

  • Experiment with emergent AI-building practices like authoring SKILL.md files and agent skill design.
  • Design and test "Recipes" and learning concepts for the AI Cookbook.
  • Support pilots of new AI practices and document findings and readiness gaps.
  • Deliver enablement sessions and Office Hours including preparation of materials and follow-up content.
  • Analyze adoption data and summarize results for team and leadership reviews.
  • Draft user-facing content and triage questions in community channels.

What we're looking for

  • High School Diploma/GED.
  • Bachelor's Degree (preferred).
  • Pursuing a Bachelor's or Master's in Computer Science, Information Systems, HCI, or a related technical field.
  • Ability to learn new, evolving concepts quickly and explain them to non-technical users.
  • Strong written communication and basic data analysis skills, such as Excel or SQL-level.
  • Hands-on curiosity with generative AI, including prompt design and agent skills (preferred).
  • Familiarity with enterprise collaboration tools like Microsoft 365, Slack, Box, and Jira (preferred).
  • Comfort picking up new, still-evolving technical standards quickly (preferred).

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