Technical Services Engineer

MongoDB

Hybrid

Quick summary

Work type: Hybrid
Location: Dublin, Ireland
Posted: 13 days ago
Nearby: 47 roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $169k

$119k most similar roles pay here $222k

This listing doesn't post a salary. Most similar roles pay $133,500–$205,000.

Based on 239 similar postings.

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About MongoDB

MongoDB is a leading American software company that develops and provides commercial support for a popular, source-available document database. Designed to handle unstructured and structured data natively, its platform is purpose-built for modern cloud applications, analytics, and AI experiences.

MongoDB currently has 287 open roles on FindRole.

Listed pay typically runs $126,500–$209,000 across 104 roles with salary data.

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At a glance

TL;DR · Technical Services Engineer

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Join MongoDB's dynamic and innovative team as a Senior Support Engineer, where you will tackle complex technical challenges and collaborate with talented professionals globally. Your daily responsibilities include diagnosing and resolving issues across application tiers, databases, and infrastructure for mission-critical systems, ensuring high performance, availability, and scalability. You will leverage your expertise in Linux administration, networking, cloud platforms like AWS or GCP, and Kubernetes orchestration to support MongoDB products such as Atlas and Cloud Manager. Essential skills include scripting, database administration knowledge, and strong communication abilities. Bonus points for experience with DevOps practices, monitoring tools, and AI technologies. This role offers a unique blend of technical depth and customer interaction, fostering continuous learning and growth in a fast-paced environment.

Skills

AWS Azure GCP Kubernetes MongoDB Prometheus Grafana Python Go Linux DNS TCP/IP SSL/TLS DevOps Infrastructure-as-Code LDAP Kerberos Active Directory CI/CD

What you'll do

Troubleshoot complex mission-critical production systems, including database-backed applications.
Analyze issues holistically from application tier through the database to infrastructure.
Manage cloud infrastructure platforms like AWS, Azure, or GCP in production environments.
Operate and manage Kubernetes or similar orchestration platforms effectively.
Provide support for MongoDB products such as Atlas, Cloud Manager, and Ops Manager.

What we're looking for

Strong Linux systems administration and troubleshooting skills, including networking and security.
Experience supporting complex mission-critical production systems in cloud environments.
Diagnostic ability to analyze issues across application tiers, databases, and infrastructure.
Familiarity with database administration concepts, preferably MongoDB.
Excellent communication skills and the ability to collaborate effectively under pressure.