Technical Program Manager II, Infrastructure (Capacity & Efficiency)

What you'll do

• Manage infrastructure, platform, or cloud projects within AWS or similar environments.
• Track program moving pieces and ensure project milestones stay on schedule.
• Communicate status updates and requirements clearly to engineering partners.
• Use GenAI tools to accelerate planning, program operations, and stakeholder communications.
• Design durable, low-toil workflows and mechanisms for repeatable program work.
• Analyze usage data using SQL or scripting to improve decision-making.
• Ensure AI usage complies with safety-by-design governance and risk assessment protocols.
• Monitor infrastructure efficiency including capacity management, right-sizing, and waste reduction.

What we're looking for

• 2–4 years of program or project management experience, ideally involving infrastructure, platform, or cloud environments.
• Working knowledge of cloud platforms like AWS including compute, storage, and basic usage/cost concepts.
• Strong organizational skills to track moving pieces, follow up, and maintain schedules.
• Clear written and verbal communication skills for presenting status and asks to engineering partners.
• AI-first execution mindset with the ability to use GenAI for planning, operations, and stakeholder communications.
• Safety-by-design AI fluency including experience with risk assessment, data handling, and model validation.
• Experience at a large-scale consumer tech or infrastructure organization (preferred).
• Bachelor's degree in a relevant field such as Computer Science, or equivalent experience (preferred).