This role pays less than
90%
of similar roles. Most pay
$127,500–$190,000
— the shaded band above.
At the midpoint, this role pays about
$100k
versus about
$159k
for comparable roles.
Based on 239 similar postings.
Employer
About Motorola Solutions
Motorola Solutions, Inc. (NYSE: MSI) is a leading American technology company providing mission-critical communications, video security, and analytics for public safety and enterprise customers.
Motorola Solutions currently has
135 open roles
on FindRole.
Listed pay typically runs
$106,500–$140,000
across 117 roles with salary data.
Technical Customer Support (US Remote) is a role within the Managed and Support Services team focused on maintaining software lifelines for public safety agencies. As a Technical Support Specialist, you will champion customer success by troubleshooting sophisticated application suites, identifying root causes of incidents, and gathering data to assist engineering teams with code fixes. You will manage configuration workflows, collaborate across internal departments like Product Management and Engineering, and participate in an on-call rotation for mission-critical systems. The role requires expertise in MS SQL Server for database performance analysis, MS Windows Server for configuration deployment, and network infrastructure including firewalls and routers. You must possess skills in technical communication, ticketing systems, and experience with public safety records management systems. This position addresses the critical problem of ensuring operational software availability for emergency response environments.
Motorola PremierOne
CAD
VMware vSphere
Red Hat OpenShift
Microsoft Windows Server
SQL Server
Oracle Database
Red Hat Enterprise Linux
CJIS
High Availability
Disaster Recovery
Middleware
GIS
RMS
Change Management