Technical Customer Sales Engineer, Manufacturing Diagnostics

What you'll do

• Identify and evaluate new business opportunities and customer segments to drive growth for Manufacturing Diagnostics.
• Act as a strategic interface between customers, sales, and product management to align market needs with product capabilities.
• Participate in pre-sales activities by demonstrating products and customized solutions to potential customers.
• Translate customer business needs into executable technical solutions and user requirement documentation.
• Author manufacturing diagnostics tests and sequences for execution at vehicle manufacturer production lines.
• Perform on-site deployment, configuration, and testing of hardware and software solutions.
• Lead on-site verification and troubleshoot complex technical issues during project execution.
• Create and update validation test documentation for QA and production release reviews.

What we're looking for

• Bachelor’s or Master’s degree in Automotive Engineering, Computer Science, Software Engineering, Electrical, or a relevant discipline.
• Experience within the automotive industry and technology.
• Knowledge of vehicle diagnostics protocols such as ISO14229, ISO15765, KWP2000, J1939, ISO14230, or ISO13400.
• Foundation in IT systems and networks including Windows environments, VMware, TCP/IP, and DHCP.
• Experience with Microsoft SQL Server databases and data formats like XML, ODX, and OTX.
• Proficiency using packet capture tools like Wireshark and the ability to read electrical drawings and schematics.
• Experience with programming languages such as C++ or JavaScript.
• Indefinite U.S. work authorization is required.