This role pays more than
74%
of similar roles. Most pay
$131,237–$188,620
— the shaded band above.
At the midpoint, this role pays about
$188k
versus about
$160k
for comparable roles.
Based on 240 similar postings.
Employer
About Apple Inc
Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software
Apple Inc currently has
3513 open roles
on FindRole.
Listed pay typically runs
$165,800–$277,600
across 2730 roles with salary data.
The Technical Operations Engineer & Production Support, Customer Systems role is situated within the Customer Systems team, which manages the technology powering contact center operations and online support platforms. You will be responsible for maintaining the reliability, availability, and performance of business-critical, globally distributed systems while designing automation solutions to streamline monitoring and operational workflows. Day-to-day tasks include managing large-scale production outages, leading incident response, tracking operational metrics, and creating technical documentation. To succeed, you must possess expertise in Java, JEE, REST, Swift, Objective C, Python, Go, and Bash. You will also utilize AI and LLM models to improve operations, while leveraging tools like Splunk and Open Telemetry for log analysis. The role focuses on the technical challenge of ensuring high-quality, seamless support for global customers through robust infrastructure management and automated system sustenance.