As a Technical Account Manager (TAM) on the Enterprise team at Okta, you will serve as a trusted technical advisor to some of our largest customers in key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology. Your primary focus will be on workforce identity solutions, including Identity & Access Management (IAM), Identity Governance & Administration (IGA), Privileged Access Management (PAM), and Identity Threat Detection & Response (ITDR). You will build deep relationships with customers, solve complex technical problems independently or collaboratively, and advocate for customer needs within cross-functional teams. This role requires 6+ years of professional experience, including at least 3 years as a TAM or similar role, with extensive proficiency in Okta’s feature sets and platforms, SAML 2.0, WS-Federation, OAuth, OpenID Connect, and legacy application integration in hybrid IT environments.
Build deep relationships with customers as their primary technical advisor.
Masterfully apply comprehensive technical expertise to solve complex problems and influence customer strategies.
Collaborate with customers to design identity strategies aligned with business objectives.
Proactively identify risks, create mitigation plans, and handle most technical escalations independently.
Represent and advocate for the customer with cross-functional teams while supporting company policies.
Mentor peers and contribute to the development of adoption and retention strategies.
What we're looking for
6+ years of professional experience in identity management or related field.
3+ years as a Technical Account Manager or comparable role.
Extensive proficiency with Okta platforms and feature sets for customer use cases.
Solid understanding of SAML 2.0, WS-Federation, OAuth, OpenID Connect protocols.
Experience managing legacy applications in hybrid IT environments.
Excellent communication skills to translate complex technical topics effectively.
Ability to mentor peers and contribute to team enablement initiatives.
Market check
Salary context
Below market
How this pay compares to similar roles
Similar $191k
This role $152k
$116k
most similar roles pay here
$239k
This role pays less than
77%
of similar roles. Most pay
$156,035–$226,900
— the shaded band above.
At the midpoint, this role pays about
$152k
versus about
$191k
for comparable roles.
Based on 239 similar postings.
Employer
About Okta Inc
Okta, Inc. is an American identity and access management company based in San Francisco. It provides cloud software that helps companies manage and secure user authentication into applications, and for developers to build identity controls into applications, websites, web services, and devices.[
Okta Inc currently has
145 open roles
on FindRole.
Listed pay typically runs
$194,000–$267,000
across 145 roles with salary data.
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