This listing doesn't post a salary. Most similar roles pay
$106,375–$155,137.
Based on 240 similar postings.
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About Accenture
Accenture is a leading global professional services company specializing in IT, strategy, consulting, and operations, with a strong focus on digital transformation, cloud computing, and artificial intelligence.
Accenture currently has
214 open roles
on FindRole.
Listed pay typically runs
$94,400–$266,300
across 168 roles with salary data.
Tech Support Associate - Austin serves as a vital member of the LTO team, providing high-value services to ensure technology supports business objectives. In this role, you will manage IT incidents, problems, and service requests while performing root cause analysis within established SLAs. Day-to-day responsibilities include providing technical support for new joiner inductions, VIP meetings, and videoconference events, alongside managing hardware assets in compliance with security standards. You will build trust-based relationships as a customer champion to improve service delivery. The role requires proficiency in Microsoft Windows 10, Windows 11, OSX, and O365 support, along with experience in Service Desk or Desktop Support environments using ITIL software like ServiceNow or Remedy. You must possess strong communication skills to interface with non-technical stakeholders and executives while navigating the complexities of corporate IT infrastructure.
Okta
JIRA
ServiceNow
Confluence
Zoom
Slack
Active Directory
Windows
macOS
Linux
Office Suite
ITIL
DNS
DHCP
TCP/IP
VMware
Hyper-V
Firewalls
Routers
Switches