Team Lead, Market Operations
Carvana
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How this pay compares to similar roles
This listing doesn't post a salary. Most similar roles pay $160,250–$220,900.
Based on 240 similar postings.
Employer
Carvana is an e-commerce platform for buying and selling used cars, offering customers a fully online purchasing experience with home delivery, financing, and vehicle trade-ins through its network of automated car vending machines and inspection centers.
Carvana currently has 54 open roles on FindRole.
Listed pay typically runs $65,000–$73,000 across 11 roles with salary data.
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At a glance
Team Lead, Market Operations joins the Market Operation department to oversee local hub operations, including market launch, logistics, consumer branding, and team engagement. This role involves managing the daily employee and customer experience while proactively identifying solutions to operational roadblocks. You will be responsible for hiring, onboarding, training, and developing a team of Customer Advocates through performance check-ins and goal setting. Day-to-day tasks include generating reports for management, resolving complex customer issues, and performing hands-on tasks like washing cars or delivering vehicles in a single-car hauler. The ideal candidate possesses strong leadership skills, experience in strategic planning, and process improvement. Preferred technical competencies include proficiency with Salesforce or Tableau and an analytical mindset to manage logistics and drive production within a fast-paced, high-volume customer service environment focused on automotive sales and delivery.
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