This role pays less than
99%
of similar roles. Most pay
$154,050–$220,900
— the shaded band above.
At the midpoint, this role pays about
$74k
versus about
$187k
for comparable roles.
Based on 239 similar postings.
Employer
About Carvana
Carvana is an e-commerce platform for buying and selling used cars, offering customers a fully online purchasing experience with home delivery, financing, and vehicle trade-ins through its network of automated car vending machines and inspection centers.
Carvana currently has
51 open roles
on FindRole.
Listed pay typically runs
$65,000–$76,500
across 10 roles with salary data.
The Team Lead, Market Operations joins the Market Operation department to manage local hub operations, including market launch, logistics, consumer branding, and team engagement. This role involves overseeing daily operations, identifying business trends to proactively solve roadblocks, and managing the end-to-end customer experience. You will be responsible for hiring, onboarding, training, and developing a team of Customer Advocates while providing performance feedback and setting goals. Day-to-day tasks include generating reports for management, resolving complex customer issues, and performing hands-on tasks like washing cars or delivering vehicles to customers. The ideal candidate possesses strong leadership skills, experience in strategic planning, and process improvement. Preferred technical competencies include proficiency with Salesforce and Tableau, alongside an analytical mindset and experience handling logistics within a fast-paced environment to ensure the market operates smoothly as a cohesive unit.