Tactical Radios Field Service Representative I

L3Harris

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Rochester, NY
Salary
$73,000–$135,000 / yr
Posted
1 day ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $163k
This role $104k
$58k most similar roles pay here $212k

This role pays less than 88% of similar roles. Most pay $132,000–$194,282 — the shaded band above. At the midpoint, this role pays about $104k versus about $163k for comparable roles.

Based on 240 similar postings.

Employer

About L3Harris

L3Harris Technologies is a US aerospace and defense technology company providing space and airborne systems, communications, electronic warfare, and missile propulsion solutions for government and commercial customers.

L3Harris currently has 470 open roles on FindRole.

Listed pay typically runs $106,500–$197,500 across 185 roles with salary data.

Most-posted roles

View all roles at L3Harris

At a glance

TL;DR · Tactical Radios Field Service Representative I

Tactical Radios Field Service Representative 1 serves as a critical technical link for L3Harris Tactical Radio communications systems and equipment. This role involves providing on-site product demonstrations, installation, maintenance, troubleshooting, and repair of radio systems in various locations including military bases and remote field sites. The representative provides operational guidance, system training during live exercises, and coordinates with engineering teams to resolve complex issues or implement upgrades. Key technical competencies include proficiency in the Falcon IV and Falcon III product lines, IP networking, RF principles, and satellite communications. The position requires experience with IP-capable waveforms and the ability to provide high-level technical support for military communication systems. This role addresses the critical need for reliable field operations by ensuring equipment functionality and performance while providing feedback to development teams based on direct customer input from the field.

What you'll do

  • Provide on-site product demonstrations to support sales and program teams.
  • Install, maintain, troubleshoot, and repair tactical radio communication systems and equipment.
  • Provide technical support and operational training to customers during live exercises and mission prep.
  • Conduct system diagnostics and perform preventive maintenance to ensure equipment reliability.
  • Coordinate with engineering teams to resolve complex issues and implement system upgrades.
  • Document all field service activities, including maintenance records and incident logs.
  • Develop technical manuals, guides, and training materials for end-users.
  • Provide feedback to product development teams based on field experience and customer input.

What we're looking for

  • Bachelor's degree and 4 years of experience, a graduate degree and 2 years of experience, or no degree and 8 years of experience.
  • Proven experience in field service with L3Harris Tactical Radio, communication equipment, or related military systems.
  • Ability to obtain a Secret Clearance.
  • Must possess US and International Driver's Licenses.
  • Proficiency in programming and using L3Harris Falcon IV and Falcon III product lines (preferred).
  • Experience in networking with IP-capable waveforms and general IP networking (preferred).
  • Familiarity with RF principles, satellite communications, and networking (preferred).
  • U.S. citizens.

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