Systems Support Apprentice

IBM

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Poughkeepsie, NY
Posted
3 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

How this pay compares to similar roles

Similar $139k
$96k $178k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $107,500–$170,362.

Based on 240 similar postings.

Employer

About IBM

IBM is a US-based global technology company providing hybrid cloud, AI, consulting, enterprise software, and IT infrastructure products and services.

IBM currently has 242 open roles on FindRole.

Listed pay typically runs $180,812–$215,000 across 9 roles with salary data.

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At a glance

TL;DR · Systems Support Apprentice

The Systems Support Apprentice joins the Infrastructure & Technology team to support client systems under the guidance of seasoned engineers and mentors. This role involves completing a registered apprenticeship where you will progress through a personal skills roadmap, gaining hands-on experience with project teams. You will apply hardware knowledge to maintain and support infrastructure while developing core competencies in troubleshooting, verbal communication, and organized independent work. The position requires familiarity with operating systems like Windows and Linux, as well as general networking, infrastructure fundamentals, and server or storage management. You will work within the IBM Systems business unit to support a technology portfolio designed for cognitive business and optimized for cloud computing, helping to solve complex infrastructure challenges for various industries.

What you'll do

  • Support client systems under the guidance of seasoned engineers and mentors.
  • Apply hardware knowledge and experience using the latest tools and technologies.
  • Complete specific learning hours and on-the-job training to develop core competencies.
  • Progress through a personal skills roadmap to demonstrate new knowledge and skills.
  • Perform hands-on application of technical skills within project teams.
  • Troubleshoot infrastructure issues related to operating systems, networking, and storage.
  • Manage server and storage components as part of the infrastructure team.

What we're looking for

  • High School Diploma/GED.
  • Associate's Degree/College Diploma (preferred).
  • Knowledge or experience in Windows or Linux operating systems.
  • Knowledge or experience in general networking and infrastructure fundamentals.
  • Knowledge or experience in server or storage management.
  • Ability to work independently, efficiently, and in an organized manner.
  • Strong verbal communication skills and ability to work collaboratively in a team.
  • Strong troubleshooting skills and attention to detail.

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