Supervisor, Fraud Investigations - Careers

Airbnb

Quick summary

Work type
On-site
Location
Gurugram, India
Posted
today

Market check

Salary context

How this pay compares to similar roles

Similar $193k
$140k most similar roles pay here $246k

This listing doesn't post a salary. Most similar roles pay $150,450–$235,625.

Based on 240 similar postings.

Employer

About Airbnb

Founded in 2008 and formerly known as AirBed & Breakfast, Inc., Airbnb is a global marketplace connecting travelers with hosts who offer unique accommodations, ranging from private rooms to entire homes. It operates a massive digital platform for booking stays, experiences, and travel services worldwide.

Airbnb currently has 72 open roles on FindRole.

Listed pay typically runs $204,000–$255,000 across 46 roles with salary data.

Most-posted roles

View all roles at Airbnb

At a glance

TL;DR · Supervisor, Fraud Investigations - Careers

As the Lead of the Fraud Investigations Team within Airbnb’s AirCover division, you will oversee a team dedicated to safeguarding the integrity of the platform by identifying and mitigating fraudulent claims. Your day-to-day responsibilities include leading investigations, collaborating with cross-functional teams like Trust and Safety, and developing strategies to prevent fraud while maintaining a positive customer experience. You must have 5+ years in risk management, preferably in fintech or insurance, along with strong leadership skills to coach and mentor your team. Key skills include data analytics for identifying fraudulent patterns, presenting findings to senior management, and fostering a culture of fraud prevention across the organization. This role demands expertise in fraud investigations, metrics-based performance management, and the ability to work independently while managing competing priorities in a 24/7 environment.

What you'll do

  • Lead a team of fraud investigators to identify and mitigate fraudulent AirCover claims.
  • Oversee end-to-end fraud investigation processes and collaborate with internal stakeholders.
  • Develop strategies to detect and prevent fraudulent activities using data analytics tools.
  • Present findings on fraud-related metrics and trends in monthly, quarterly, and annual reviews.
  • Foster a culture of fraud prevention by training staff and enhancing operational efficiency.
  • Manage competing priorities while ensuring clear expectations among key stakeholders.

What we're looking for

  • 5+ years of experience in risk management, preferably in high-tech or global organizations.
  • Proven leadership in managing and coaching high-performing teams with strong metrics-based performance management skills.
  • Extensive experience in fraud investigations, particularly in fintech or insurance industries.
  • Strong analytical skills to identify patterns and trends using data analytics tools for fraud detection.
  • Ability to collaborate effectively with cross-functional teams and develop strategies to prevent fraudulent claims.
  • Deep understanding of customer journey and expertise in enhancing the claims handling experience.

More like this

Similar roles

Compensation Partner - Careers

Airbnb

Remote (US) 3 days ago $168,000$210,000
Python R SQL Excel Workday Tableau BI Terraform AWS Kubernetes CI/CD Docker Prometheus Grafana
Remote

Senior Staff Software Engineer, Trust - Careers

Airbnb

Remote (US) 13 days ago $248,000$310,000
Java Python Kotlin Scala LLMs CI/CD Docker Kubernetes AWS PostgreSQL Redis Grafana Prometheus Git Jenkins SonarQube SLOs CircuitBreaker ChaosTesting
Remote

Sr Manager, Advanced Analytics, FSI - Careers

Airbnb

Remote (US) 13 days ago $212,000$265,000
SQL Python R KPI frameworks Experimentation design Data modeling ML pipelines Incident impact scoping Scenario planning Real-time decision engines Anomaly-detection frameworks Workforce planning Forecasting Experimentation platforms Cross-functional collaboration
Remote

Senior Staff Machine Learning Engineer, Trust - Careers

Airbnb

Remote (US) 13 days ago $244,000$305,000
Python Scala Java Tensorflow PyTorch Kubernetes AgenticAI CI/CD A/B testing API design Data pipelines Gradient boosted trees Neural networks Deep learning Feature engineering Anomaly detection Natural language processing Computer vision Recommendation systems Test-driven development
Remote

Senior Staff Operations Engineer, AIOps - Careers

Airbnb

Remote (US) 13 days ago $212,000$265,000
AWS Google Cloud Python Go CI/CD Docker Kubernetes Terraform Prometheus Grafana API integrations Event-driven architectures Observability platforms AIOps Automation Postmortems Root-cause analysis Infrastructure as code Configuration management Distributed version control
Remote