Staff Product Manager, Claims Experience
Coalition
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This listing doesn't post a salary. Most similar roles pay $165,000–$214,500.
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Coalition is a cyber insurance and security company that combines comprehensive cyber insurance coverage with active risk management tools to help organizations prevent and respond to cyber incidents. Industry: Cyber Insurance & Risk Management
Coalition currently has 18 open roles on FindRole.
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As a Staff Product Manager for Claims Experience at Coalition, you will lead the development and execution of systems and workflows that enhance operational efficiency in claims handling. This role involves driving automation and platform investments to streamline internal processes and improve customer outcomes. You will collaborate closely with engineering, design, and cross-functional teams to deliver products that benefit all stakeholders involved in the claims journey. Key responsibilities include defining a strategic product roadmap, leading complex software migrations, designing tools for internal users, leveraging AI across the product lifecycle, and ensuring clear communication of requirements and benefits. Ideal candidates have 7+ years of experience in SaaS or fintech, with expertise in customer experience, AI integration, and cross-functional leadership. Familiarity with enterprise systems like Salesforce and knowledge of cyber risk workflows is a plus.
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