Senior Unified Comms Engineer

Dell Technologies

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Chantilly, VA
Salary
$216,920–$280,720 / yr
Posted
26 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $179k
This role $249k
$128k $297k
below market most similar roles pay here above market

This role pays more than 95% of similar roles. Most pay $145,412–$213,427 — the blue band above. At the midpoint, this role pays about $249k versus about $179k for comparable roles.

Based on 240 similar postings.

Employer

About Dell Technologies

Dell Technologies is a US-based technology company that designs and sells PCs, servers, storage and networking hardware, along with related software and IT services. Its product lines include the XPS, Latitude and Alienware PCs and the PowerEdge server and PowerStore storage families.

Dell Technologies currently has 78 open roles on FindRole.

Listed pay typically runs $172,000–$236,500 across 73 roles with salary data.

Most-posted roles

View all roles at Dell Technologies

At a glance

TL;DR · Senior Unified Comms Engineer

The Sr. Unified Comms Engineer - Federal Customer supports Dell Mission Operations by engineering, sustaining, and improving voice and collaboration capabilities for daily mission execution. This role involves administering, troubleshooting, and integrating communications platforms and endpoints within a secure environment. Key responsibilities include managing telephony, conferencing, and collaboration platforms while maintaining documentation, diagrams, and operating procedures. The engineer must coordinate with network and systems teams to ensure stable service and operational continuity. Required skills include experience with VoIP, SIP, secure voice, and enterprise communications architectures, along with an understanding of network and QoS concepts. The position requires proficiency in video, AV, and call-management environments. This role solves technical problems related to call quality, connectivity, and platform configuration to provide dependable collaboration services under specific mission requirements.

What you'll do

  • Administer and support voice, telephony, conferencing, and collaboration platforms.
  • Troubleshoot service issues involving call quality, endpoints, connectivity, and platform configuration.
  • Support the implementation, upgrades, and integration of communications solutions.
  • Maintain technical documentation, diagrams, operating procedures, and support records.
  • Coordinate with network and systems teams on platform dependencies and changes.
  • Resolve user issues and service requests to ensure operational continuity.
  • Contribute to testing, validation, and service improvement efforts.
  • Provide reports to stakeholders and participate in leadership-level design and engineering decisions.

What we're looking for

  • 15+ years of relevant experience.
  • Active TS/SCI security clearance.
  • Experience supporting unified communications, VoIP, telephony, or collaboration environments.
  • Experience with video, AV, conferencing, or call-management environments.
  • Understanding of network and QoS concepts related to voice and collaboration services.
  • Familiarity with SIP, secure voice, or enterprise communications architectures.
  • Experience with Cisco UC or similar platforms (preferred).
  • Bachelor’s degree.

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