Senior Systems Engineer, Broadcast - Graphics & Immersive Production

What you'll do

• Provide global 3rd Level Engineering support for graphics and immersive production systems.
• Conduct laboratory testing on new software versions, hardware monitoring, and cloud deployments.
• Troubleshoot complex technical issues and serve as the escalation point for critical production incidents.
• Research and evaluate new technologies to determine their suitability for operational use.
• Create and maintain technical documentation, standard operating procedures, and training materials.
• Train Tier 2 support staff and drive knowledge sharing across the organization.
• Participate in the design, implementation, and commissioning of new graphics projects.

What we're looking for

• Minimum of 5 years of experience with broadcast technology related to live productions.
• Knowledge of 2D and 3D graphics systems, AR/VR/XR solutions, and camera tracking systems.
• Experience implementing, supporting, or integrating production technology solutions.
• Ability to troubleshoot complex issues in both lab environments and during active support cases.
• Detail-oriented approach to creating and maintaining technical documentation.
• Strong communication skills for collaborating with both technical and non-technical teams.
• Ability to mentor and share knowledge with engineering and support teams.
• Knowledge of cloud-based production, VizRT, Ross XPression, Pixotope, Unreal Engine, or scripting (preferred).