Program Manager, Risk Implementation

What you'll do

• Serve as a technical and strategic advisor to financial institutions regarding fraud and KYC decisioning workflows.
• Translate client compliance requirements into scalable, automated workflows that drive operational efficiency.
• Provide expert guidance to clients on risk detection strategies and platform utilization for fraud mitigation.
• Configure and document fraud strategy rules to ensure alignment with customer requirements before go-live.
• Facilitate end-to-end testing of fraud decisioning strategies to validate rule logic and performance.
• Deliver training to clients on KYC platforms, manual review processes, and best practices.
• Manage client communications across executive and operational teams while acting as a customer advocate.
• Influence product direction by providing data-driven recommendations based on identified process flaws.

What we're looking for

• Candidates must be eligible to work in the U.S. for full-time employment.
• A Bachelor's degree in Computer Science, Information Systems, Engineering, Mathematics, Economics, Statistics, or a related field is required.
• An advanced degree is preferred.
• 3-5 years of experience in a banking or tech industry role configuring KYC, Credit, or Risk decisioning systems is required.
• Experience with bank or similar KYC, Credit, or Risk decisioning systems is required.
• Technical aptitude to learn product knowledge and build configurations using web applications (JSON, XML) and web services APIs (SOAP, REST).
• Excellent verbal and written communication skills to translate technical requirements for various audiences.
• Ability to manage multiple projects while creating cross-team processes and documentation.