Senior Manager Digital Product Solutions

Thermo Fisher

Confirmed live today High trust
Remote

Quick summary

Work type
Remote
Location
Pennsylvania
Employment
Full-time
Posted
5 days ago
Freshness
Confirmed live today
Closes
Nov 20, 2026

Market check

Salary context

How this pay compares to similar roles

Similar $199k
$153k $242k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $176,450–$222,287.

Based on 240 similar postings.

Employer

About Thermo Fisher

Thermo Fisher Scientific is the world leader in serving science, providing analytical instruments, equipment, reagents, consumables, software, and services for life sciences research, pharmaceutical manufacturing, and diagnostics. Industry: Life Sciences & Laboratory Equipment

Thermo Fisher currently has 14 open roles on FindRole.

Listed pay typically runs $107,500–$165,000 across 6 roles with salary data.

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At a glance

TL;DR · Senior Manager Digital Product Solutions

The Sr Manager Digital Product Solutions joins the Digital Solutions team within the Clinical Trials Division to serve as a customer-facing link between clients, IT, and engineering. This role involves leading customer discovery sessions and workshops to understand business objectives and workflows, then translating those insights into functional requirements, user stories, and technical specifications. You will maintain a structured product backlog, identifying recurring needs across market segments to develop scalable capabilities. Key responsibilities include synthesizing feedback, prioritizing requirements based on strategic alignment and risk, and partnering with data and security teams to assess feasibility. The role requires technical fluency in enterprise software, SaaS, APIs, integrations, and workflow automation. You will solve complex problems in clinical supply optimization, logistics, and bio-repository storage for pharmaceutical and biotech customers.

What you'll do

  • Lead customer discovery sessions and workshops to identify business goals, pain points, and desired outcomes.
  • Translate customer needs into functional specifications, user stories, and technical requirements.
  • Create and maintain a structured product backlog by synthesizing requests across different customer segments.
  • Prioritize requirements based on customer impact, strategic alignment, revenue potential, and technical effort.
  • Analyze customer feedback and usage patterns to identify recurring problems and emerging market opportunities.
  • Partner with engineering and IT teams to assess technical feasibility, risks, and implementation options.
  • Support product launches by creating documentation, enablement materials, and customer-facing presentations.

What we're looking for

  • Bachelor's degree in Business, Information Systems, Computer Science, Engineering, Product Management, or a related discipline, or equivalent relevant experience.
  • Advanced degree or relevant product/Agile certification (preferred).
  • Demonstrated experience in a customer-facing product, solutions, business analysis, product ownership, or technical consulting role.
  • Experience conducting customer discovery and translating business needs into functional requirements, technical specifications, user stories, and acceptance criteria.
  • Experience creating, refining, and prioritizing product backlogs and synthesizing feedback across multiple customers or segments.
  • Sufficient technical fluency to work effectively with software engineers, architects, data teams, and integration specialists.
  • Experience with enterprise customers, enterprise software/SaaS, APIs, integrations, data products, workflow automation, Agile methods, or product-management tools (preferred).
  • Excellent written, verbal, presentation, and executive-level communication skills.

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