Senior Business Systems Analyst, ServiceNow AI and Automation
CrowdStrike
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How this pay compares to similar roles
This role pays more than 52% of similar roles. Most pay $123,775–$190,000 — the shaded band above. At the midpoint, this role pays about $152k versus about $157k for comparable roles.
Based on 239 similar postings.
Employer
CrowdStrike is a leading American cybersecurity technology firm, specializing in cloud-native endpoint protection, threat intelligence, and incident response.
CrowdStrike currently has 28 open roles on FindRole.
Listed pay typically runs $140,000–$215,000 across 28 roles with salary data.
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At a glance
Sr. Business Systems Analyst, ServiceNow AI and Automation joins the IT Service Management Office to align platform solutions with business outcomes. This role focuses on scaling AI-assisted and automated solutions to reduce demand and improve throughput across the organization. You will partner with stakeholders and developers to translate complex requirements into functional designs, specifically focusing on automation using ServiceNow capabilities like NOW Assist GenAI, Flow Designer, Virtual Agent, and orchestration. Key responsibilities include managing the strategic roadmap, defining guardrails for AI-assisted workflows, and overseeing core platform areas such as CMDB, CSDM, Employee Center Pro, and Asset Management. The ideal candidate possesses deep ServiceNow expertise, experience with ITIL best practices, and a strong ability to design self-service solutions. You will utilize tools like Flow Designer and internal GenAI systems to solve problems within the enterprise service management domain.
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