Senior Business Systems Analyst, ServiceNow AI and Automation
CrowdStrike
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How this pay compares to similar roles
This role pays more than 51% of similar roles. Most pay $123,900–$190,000 — the shaded band above. At the midpoint, this role pays about $152k versus about $157k for comparable roles.
Based on 239 similar postings.
Employer
CrowdStrike is a leading American cybersecurity technology firm, specializing in cloud-native endpoint protection, threat intelligence, and incident response.
CrowdStrike currently has 28 open roles on FindRole.
Listed pay typically runs $140,000–$215,000 across 28 roles with salary data.
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At a glance
Sr. Business Systems Analyst, ServiceNow AI and Automation joins the IT Service Management Office to scale AI-assisted and automated solutions across the platform. This role involves partnering with stakeholders, architects, and developers to translate business needs into functional requirements and technical stories while managing a strategic roadmap. The analyst will design automation using ServiceNow capabilities like NOW Assist GenAI for Enterprise, Flow Designer, orchestration, Virtual Agent, and decision logic. Key responsibilities include defining guardrails, conducting fit/gap analysis, and overseeing testing and training to improve end-user experience. Required expertise includes extensive experience with the ServiceNow platform, ITSM, HRSD, CSM, and ITIL best practices. The role focuses on solving complex problems by automating workflows and managing core services like CMDB, CSDM, Employee Center Pro, and Asset & Configuration Management to reduce manual effort and increase operational throughput.
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