Sr Application Engineer — IT Inventory Platform, IS&T
At a glance
AI generatedTL;DR
As a Senior Application Engineer on the IT Inventory Platform team within IS&T, you will play a pivotal role in driving product direction by deeply understanding internal customer needs and translating them into actionable engineering decisions. Your day-to-day responsibilities include building relationships with stakeholders, defining the product roadmap based on feedback and usage data, collaborating closely with engineers during design reviews, and ensuring successful onboarding of new teams while providing ongoing support to existing users. You will work extensively with technologies such as cloud environments, networking, and APIs, requiring a strong technical background in infrastructure engineering and fluency in scripting languages and code review. This role demands expertise in IT operations concepts like asset management and familiarity with security frameworks, making it ideal for someone who values both the system's functionality and its users' satisfaction.
Skills
What you'll do
- Build strong relationships with internal teams to understand their workflows and challenges.
- Define and prioritize product roadmap based on customer feedback and usage data.
- Participate in design reviews and engineering discussions with a focus on real customer problems.
- Own the end-to-end onboarding experience for new users, including assessing requirements and configuring solutions.
- Serve as a trusted point of contact for ongoing support, triaging issues and collecting feedback.
- Communicate the business value of the IT Inventory platform to leadership and stakeholders.
What we're looking for
- 8+ years experience in roles like solutions engineering or technical product management.
- Strong understanding of infrastructure and platform engineering including data centers and cloud environments.
- Technical fluency to read code, write scripts, work with APIs, and contribute to architecture discussions.
- Proven ability to build trust with customers, understand their needs, and communicate solutions clearly.
- Demonstrated strong product instincts for evaluating tradeoffs and prioritizing based on customer value.
Employer
About Apple Inc
Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software
Apple Inc currently has 255 open roles on FindRole.
Listed pay typically runs $171,600–$272,100 across 182 roles with salary data.
Most-posted roles
- Software Development Engineer 10
- Apple Business Systems Engineer Manager 8
- iPad Touch Electrical Engineer 3
- Machine Learning Engineer, Apple Store Online 3
- Manager, Machine Learning, Apple Store Online 3