ITSM ServiceNow Analyst Manager
General Dynamics
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This listing doesn't post a salary. Most similar roles pay $117,000–$169,775.
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JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.
JPMorgan Chase currently has 1058 open roles on FindRole.
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As a Solutions Analyst III - ServiceNow/Tableau/PM in the Corporate Sector, you will bridge the gap between product owners, business units, operations, and software developers. You will be responsible for eliciting and documenting complex business and data flow requirements, translating them into technically feasible solutions while managing dependencies across teams. Your daily work involves conducting data analysis to identify trends, developing architecture designs, and creating advanced data visualizations. You will utilize a specific toolchain including ServiceNow, Tableau, PowerBI, and JIRA within the Software Development Life Cycle. A core component of this role is leveraging enterprise-authorized AI capabilities for requirements synthesis, code generation, and documentation while ensuring security standards. You must possess strong technical writing skills to communicate with diverse stakeholders and provide data-driven insights to support strategic decision-making and system scalability.
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