below marketmost similar roles pay hereabove market
This role pays more than
65%
of similar roles. Most pay
$121,750–$169,050
— the blue band above.
At the midpoint, this role pays about
$152k
versus about
$145k
for comparable roles.
Based on 240 similar postings.
Employer
About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
Microsoft currently has
694 open roles
on FindRole.
Listed pay typically runs
$119,800–$234,700
across 651 roles with salary data.
As a Software Engineer II on the Contact Center AI team, you will design, build, and operate features for the Microsoft Copilot Studio runtime. You will develop production-grade code for the agentic stack, focusing on agent orchestration, planning, grounding, and memory. Your daily work involves building scalable backend services using event-driven and service mesh patterns, high-throughput APIs like REST and gRPC, and real-time voice agents with low-latency speech-to-speech capabilities. You will utilize languages such as C, C++, C#, Java, JavaScript, or Python to solve complex problems in conversational AI. The role addresses the technical challenge of transforming foundation models into dependable customer outcomes by creating a highly available, enterprise-grade service that integrates with Azure and various third-party products for intelligent, agentic customer engagement.
What does a Software Engineer earn?
Median $197400 from 2576 postings across 150 companies.
Design, implement, and ship production-grade features across the agentic stack.
Build agent orchestration, planning, grounding, and memory components for the Copilot Studio runtime.
Develop real-time voice agents with low-latency speech-to-speech and natural human hand-off capabilities.
Build scalable backend services using event-driven patterns, service meshes, and high-throughput APIs.
Manage the full service lifecycle including CI/CD, Infrastructure as Code, and on-call reliability.
Embed fairness, safety, privacy, and grounding into all software components to champion Responsible AI.
Participate in design and code reviews while supporting the production service.
What we're looking for
Bachelor's Degree in Computer Science or related technical field and 2+ years of technical engineering experience in languages like C, C++, C#, Java, JavaScript, or Python (or equivalent experience).
Ability to meet Microsoft, customer, and/or government security screening requirements, including a Microsoft Cloud Background Check.
Master's Degree in Computer Science or related technical field and 3+ years of technical engineering experience in languages like C, C++, C#, Java, JavaScript, or Python (preferred).
Bachelor's Degree in Computer Science or related technical field and 5+ years of technical engineering experience in languages like C, C++, C#, Java, JavaScript, or Python (preferred).
Experience with cloud technologies, specifically Azure (preferred).
Hands-on experience with agent frameworks, LLM orchestration, RAG, tool/function calling, and prompt/grounding strategies (preferred).
Experience with Microsoft Copilot Studio architecture, conversational platforms, or agent runtimes (preferred).
Real-time voice or speech experience including ASR/TTS, speech-to-speech, telephony/media pipelines, or low-latency streaming (preferred).
Python
C++
C#
Java
JavaScript
C
Artificial Intelligence
Distributed Systems
Information Retrieval
Data Mining
Large Language Models
LLMs
Deep Learning
Data Analysis
Python
Go
Java
C++
LLM
Machine Learning
DynamoDB
Terraform
Infrastructure as Code
Version Control
Prompt Engineering
A/B Testing
Information Retrieval
NoSQL
Microsoft Fabric
Microsoft Azure
C#
Python
Java
JavaScript
C
C++
Azure DevOps
Microsoft Entra ID
Functions
Event Hubs
Stream Analytics
Big Data
SDLC
Backend Services