Site Reliability Engineer

What you'll do

• Maintain the reliability, scalability, and performance of enterprise IT systems across global environments.
• Develop automation solutions using tools like PowerShell, Python, Ansible, or Terraform to reduce manual effort.
• Build and maintain monitoring, alerting, and observability capabilities for 24/7/365 enterprise operations.
• Perform root cause analysis and long-term problem remediation for infrastructure issues.
• Validate, test, and integrate new systems, upgrades, and enhancements into production environments.
• Optimize system performance through configuration tuning and capacity planning for compute, storage, and network resources.
• Support enterprise incident response, including triage, escalation, and service restoration for high-visibility events.
• Strengthen security posture by supporting patching, vulnerability remediation, and RMF-related configuration updates.

What we're looking for

• Must possess an active Top Secret SCI with CI Polygraph clearance.
• Must be a US citizen.
• Bachelor's degree in computer science, engineering, IT, or a related technical field (additional experience may substitute).
• 5+ years of experience in site reliability engineering, systems engineering, enterprise operations, or DevOps roles.
• Hands-on experience with automation tools such as PowerShell, Python, Ansible, and Terraform.
• Experience supporting enterprise infrastructure including server compute, storage, virtualization, networking, and monitoring.
• Experience with enterprise monitoring platforms like SolarWinds, SCOM, Splunk, Nagios, or ELK.
• Strong understanding of ITIL/ITSM workflows and operational governance processes.
• ITIL v4 Foundations certification (preferred).
• Experience supporting DoDIIS, Intelligence Community, or client environments (preferred).
• Familiarity with CMMC, NIST 800-53, and RMF processes (preferred).
• Experience with ServiceNow, hybrid cloud, VDI, or hyperconverged platforms (preferred).