Shift Lead - St. Paul

DoorDash, Inc

Quick summary

Work type
On-site
Location
St Paul, MN
Posted
1 day ago

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Salary context

How this pay compares to similar roles

Similar $184k
$130k most similar roles pay here $226k

This listing doesn't post a salary. Most similar roles pay $157,450–$211,200.

Based on 238 similar postings.

Employer

About DoorDash, Inc

DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.

DoorDash, Inc currently has 238 open roles on FindRole.

Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.

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At a glance

TL;DR · Shift Lead - St. Paul

We are seeking a Shift Lead to join our dynamic team in St. Paul, MN, where you will oversee daily operations and ensure exceptional customer service during your shift. As a Shift Lead, you will manage a team of delivery partners, coordinate schedules, address customer inquiries, and resolve issues promptly. You must be proficient in using our proprietary software tools for real-time communication and data analysis. Strong interpersonal skills, problem-solving abilities, and the capacity to work under pressure are essential. This role requires experience in customer service or operations management within a fast-paced environment. The ideal candidate will thrive in DoorDash's high-growth setting, contributing to the seamless execution of our logistics network across various markets.

What you'll do

  • Manage daily operations and ensure smooth shift execution.
  • Supervise staff to maintain high service standards and efficiency.
  • Address customer concerns and resolve issues promptly on the floor.
  • Schedule team members according to business needs and labor laws.
  • Monitor inventory levels and place orders for supplies as needed.

What we're looking for

  • Must have previous leadership or supervisory experience in a fast-paced environment.
  • Requires strong communication and interpersonal skills for team management.
  • Experience in customer service and problem-solving is essential.
  • Ability to work flexible shifts, including nights and weekends.
  • Previous retail or food service industry experience preferred.
  • Proficient in using technology and digital tools for task management.

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