Shift Lead - Ardmore
Quick summary
- Work type
- On-site
- Location
- Winston-Salem, NC
- Posted
- 1 day ago
- Nearby
- 4 roles within 25 mi
Market check
Salary context
How this pay compares to similar roles
Similar $184k
$129k
most similar roles pay here
$234k
This listing doesn't post a salary. Most similar roles pay $154,825–$213,800.
Based on 238 similar postings.
Employer
About DoorDash, Inc
DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.
DoorDash, Inc currently has 238 open roles on FindRole.
Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.
Most-posted roles
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At a glance
TL;DR · Shift Lead - Ardmore
Shift Lead position at DoorDash in Winston-Salem, NC, for a candidate-facing role within the operations team. This senior-level role involves overseeing daily operations, ensuring high-quality customer service, and managing a dynamic team of delivery partners. The Shift Lead will focus on optimizing workflows, addressing operational challenges, and enhancing the overall delivery experience. Ideal candidates should possess strong leadership skills, be proficient in communication tools like Slack and Jira, and have experience with data analysis using SQL or similar languages. Familiarity with logistics operations and a background in customer service are highly beneficial. The role requires someone who can thrive in a fast-paced environment and contribute to the growth of DoorDash's delivery network at scale.
Skills
What you'll do
- Manage daily operations and ensure smooth workflow during assigned shifts.
- Supervise staff to maintain high standards of customer service and safety.
- Address customer complaints and resolve issues promptly and effectively.
- Monitor inventory levels and place orders for supplies as needed.
- Conduct performance evaluations and provide feedback to team members.
What we're looking for
- 2 years of leadership experience in a customer service or retail environment.
- Proven ability to manage and motivate teams of at least 5 employees.
- Strong communication skills for effective team coordination and conflict resolution.
- Experience with scheduling, payroll processing, and performance evaluations.
- Knowledge of safety protocols and compliance regulations in the workplace.
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